Carnival Cruise Line Customer Service Contacts

make a correction

Carnival Cruise Line operates cruise ships with voyages to The Bahamas, Caribbean, Mexican Riviera, Alaska, Hawaii, Canada, New England, Bermuda, Cuba, Europe, Australia, New Zealand, the Pacific Islands and Southeast Asia.

It is the parent company of several cruise lines including Carnival Cruise Line, Holland America, Princess Cruises, Seabourn Cruise Line, AIDA Cruises, Cunard Line, P&O Cruises and P&O Cruises Australia

Responsiveness rating

rating
3/5

What you need to know about Carnival Cruise Line

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Carnival Cruise Line

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

3655 NW 87th Avenue
Miami, FL 33178
https://www.carnival.com/


Phone Contacts

Main: (305) 599-2600
Customer Service: 800-764-7419
Toll Free: (800) 438-6744

Emergency: (877) 885-4856

Customer Service Hours are: Monday – Friday 9:00am to 10:00pm EST, Saturday – Sunday 9:00am to 6:00pm EST


Email Contacts

[email protected]


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Arlene Brown
Senior Director of Customer Care
3655 NW 87th Avenue
Miami, FL 33178
[email protected]

She has also used [email protected]

Neil Palomba
Executive Vice President and Chief Operations Officer
3655 NW 87th Avenue
Miami, FL 33178
[email protected]

Chief Executive
Christine Duffy
President Carnival Cruise Line
3655 NW 87th Avenue
Miami, FL 33178
(305) 406-5437
[email protected]