Vivid Seats Customer Service Contacts

make a correction

Vivid Seats is an independent marketplace for tickets to live sports, concerts and theater events. It became a public company in April 2021 via a merger with Horizon Acquisition Corporation.

Responsiveness rating

rating
3/5

What you need to know about Vivid Seats

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Vivid Seats

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

111 N Canal Street
#800
Chicago, IL 60606
www.vividseats.com


Phone Contacts

Main: (312) 291-9966
Customer Service: (866) 848-8499


Social Media Contacts

Facebook
Twitter


Executive Contacts

Secondary Contact
Doug Hanson
General Manager, Vice President Operations
111 N Canal Street
#800
Chicago, IL 60606
[email protected]

Robert Rotondo
VP-GM Contact Center Operations
111 N Canal Street
#800
Chicago, IL 60606
[email protected]

Chief Executive
Stan Chia
Chief Executive Officer
111 N Canal Street
#800
Chicago, IL 60606
[email protected]


Related Posts