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Cigna Customer Service Contacts

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Cigna is a global health services organization headquartered in Bloomfield, Connecticut.

Responsiveness rating

rating
3/5

Cigna often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Cigna

Cigna has a long record of customer service complaints going back more than a decade.

How to resolve a problem with Cigna

Like most communication service providers, Cigna normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with [company]. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

900 Cottage Grove Road
Bloomfield, CT 06002
https://www.cigna.com/

Phone Contacts

Main: (860) 226-6000
Customer Service: (800) 997-1654

Contact Us page

Email Contacts

[email protected]

Social Media Contacts

Facebook
Twitter

Executive Contacts

Primary Contact
Mike Triplett
President, U.S Markets
900 Cottage Grove Road
Bloomfield, CT 06002
[email protected]

Secondary Contact
Eric Palmer
Executive Vice President
900 Cottage Grove Road
Bloomfield, CT 06002
[email protected]

Chief Executive
David Cordani
President and CEO
900 Cottage Grove Road
Bloomfield, CT 06002
[email protected]

41291

This contact was published on October 21, 2015 and updated on May 18, 2023.