Panera

Panera Bread Company is a leader in the quick-casual restaurant business. The company operates about 2,000 bakery-cafés located throughout the U.S. and Ontario, Canada. Its locations, which operate under the banners Panera Bread, Saint Louis Bread Co., and Paradise Bakery & Café , offer made-to-order sandwiches using a variety of artisan breads, including Asiago cheese bread, focaccia, and its classic sourdough bread. The chain’s menu also features soups, salads, and gourmet coffees. In addition, Panera sells its bread, bagels, and pastries to go. About 900 of its locations are company-operated and roughly 1,100 locations are run by franchisees.

3630 S Geyer Rd Ste 100
St. Louis, MO 63127-1234
http://www.panerabread.com


Phone Contacts

Main: 1-314-984-1000
Customer Service: 1-855-372-6372

Phone support is available every day from 5 a.m. – 10 p.m. CST

Fax: +1-314-633-7200   – The company wishes to make clear that a fax isn’t the most effective way of an initially contacting it for Customer Care. 


Email Contacts

Customer help center can be found here

Customer Care Web Form can be found here.

Chat support can be found here.


Social Media Contacts

Facebook
Twitter


Executive Contacts

Whilst we list executive contacts we recommend that you do not start with the executive contacts and instead go through the companies support channels first. If, and only if, that does not resolve your issue then start by writing to the Primary contact. Tell them the issue and give them a week to respond.  If they don’t respond or refuse to help, write to the next executive shown. If necessary, repeat weekly going up the chain of Executives one at a time.

Do not simply write to the CEO. This could severely limit your ability to resolve your issue.

Primary Contact
Richard Crannick
Senior Vice President, Company Operations
3630 S Geyer Rd Ste 100
St. Louis, MO 63127-1234
rich.crannick@panerabread.com

LinkedIn

Secondary Contact
Patrick Mellor
Senior Vice President, Company Operations
3630 S Geyer Rd Ste 100
St. Louis, MO 63127-1234
Patrick.Mellor@panerabread.com

LinkedIn

Charles J. Chapman, III.
Executive Vice President and Chief Operating Officer
3630 S Geyer Rd Ste 100
St. Louis, MO 63127-1234
chuck.chapman@panerabread.com

LinkedIn

Chief Executive
Blaine E. Hurst
CEO & President
3630 S Geyer Rd Ste 100
St. Louis, MO 63127-1234
Blaine.Hurst@panerabread.com

LinkedIn

or try Ronald M. (Ron) Shaich, Founder & Chairman, ronald.shaich@panerabread.com


Researched by John Galbraith and filed under .
Last updated: June 9, 2018.


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