Twitter is a social networking and microblogging platform. Launched in 2006, Twitter is one of the internet’s top ten websites.
Responsiveness rating
What you need to know about Twitter
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Twitter
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
1355 Market Street
Suite 900
San Francisco, CA 94103
https://about.twitter.com/
Phone Contacts
Main: (415) 222-9670
Customer Service: (415) 222-9670
Email Contacts
Customer Service Resources
The best way to get help is to tweet the company using Twitter support which can be found at the bottom of this contact page
Social Media Contacts
Executive Contacts
Primary Contact
Nuria Iturrios
Manager, Sales and Customer Success
1355 Market Street
Suite 900
San Francisco, CA 94103
[email protected]
Secondary Contact
Lindsey Schaefer
Twitter, Chief Customer Officer
1355 Market Street
Suite 900
San Francisco, CA 94103
[email protected]
Alternative: [email protected]
Leslie Berland
Chief Marketing Officer
1355 Market Street
Suite 900
San Francisco, CA 94103
[email protected]
Chief Executive
Linda Yaccarino
Chief Executive Officer
1355 Market Street
Suite 900
San Francisco, CA 94103
+1 212-664-4444
[email protected]
This contact was published on April 5, 2016 and updated on September 20, 2023.
