Target Corporation operates a chain of discount retail stores primarily in the United States, offering consumer goods such as clothing, electronics, groceries and home essentials.
Target Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List. Rate Target
What you need to know about Target
We receive many complaints about Target. This customer was promised gift cards with their purchases, but they never received them. This customer’s gift card balance inexplicably went to zero without any clear reason. Despite multiple attempts to resolve the issue, Target has not returned a gift card credit to this customer. Also, Target failed to deliver the items to the correct address, and this customer did not receive a promised gift card.
- Target’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Target with our insider guide or through its executive contacts.
- Target’s customer service policies are standard. Here are our frequently asked questions about Target.
Target customer service response times
Target’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support Main: (612) 304-6073 Toll-free: (800) 440-0680 | Target’s customer service phone response times may vary by location and branch availability. |
| Email support | Target does not provide a direct customer service email address on its website. The company offers an online contact form for inquiries. |
| Live chat | Target offers live chat on its website, allowing visitors to connect directly with a representative for real-time assistance with orders, returns, account issues and other customer service needs. |
| Social media | Target is active on social media platforms such as Facebook, X, Instagram and LinkedIn. |
| Help center/FAQ | Target’s help center/FAQ provides quick answers to common questions regarding orders, returns, shipping, payment methods and account management. |
How to resolve a problem with Target
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Target mailing address
1000 Nicollet Mall
Minneapolis, MN 55403
Target loyalty program
Target has a rewards program called Target Circle, which provides members with discounts and other benefits.
Target social media channels
Target executive customer service contacts
Primary Contact
Cara Sylvester
Executive Vice President and Chief Guest Experience Officer
1000 Nicollet Mall
Minneapolis, MN 55403
cara.sylvester@target.com
Secondary Contact
Michael Fiddelke
Executive Vice President and Chief Operating Officer
1000 Nicollet Mall
Minneapolis, MN 55403
michael.fiddelke@target.com
Chief Executive
Brian Cornell
1000 Nicollet Mall
Minneapolis, MN 55403
brian.cornell@target.com
Target customer service policies
What is Target's privacy policy?
Target’s privacy policy explains how the company collects, uses, and protects personal information. It outlines how data are used for fulfilling orders, providing services and for marketing purposes.
What are Target's terms and conditions
Target’s terms and conditions outline the rules for using its website and services, including account use, purchasing, returns and the handling of personal information.
What is Target's accessibility statement?
Target’s accessibility statement outlines the steps the company takes to ensure its website is usable by all customers, including those with disabilities.
Target self-service links
How do I update my personal or payment information?
Visit the website, log in to your account, and navigate to “Account Settings” to update your personal details, address or payment methods.
How do I track my Target order?
Visit the website, log in to your account, navigate to “Orders,” and select the order you want to track for the latest status and tracking details.
How can I leave a review for a product on Target’s website?
Visit the website, log in to your account, navigate to the product page, scroll to the “Ratings & Reviews” section, and click “Write a review” to submit your feedback.
Who owns Target?
Target Corporation is a publicly traded company listed on the New York Stock Exchange (NYSE) under the ticker symbol TGT.
How do I contact Target customer service?
Call (800) 440-0680.
Can I shop at Target without creating an account?
Yes, you can check out as a guest, but some features (such as order tracking or digital receipts) may be limited.
How to get professional help with your Target problem
If you need help with Target, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
What do you think of Target?
Submit your review | |
I’m so dissapointed in Target on line. I ordered an iPad on 2/14/26 using my red circle credit card because my local target did not have it in stock. FedEx delivered a box from Target 2/18/26 which had Target tape removed from the bottom of box, replaced with clear tape. iPad box inside had been opened with pull tab inside and iPad not in box. I have been through a lot of resources to have my iPad replaced, including BBB, local news, numerous emails & phone calls to Target & FedEx. FedEx agreed the box was tampered with & not successfully delivered, however, since I am Target’s customer, Target is responsible for my loss. After finally reaching Robyn @ Target escalation dept, she denies claim saying “successful delivery”, FedEx global contact, William Edward, states he has never had a Company deny a claim under these circumstances until this a one, it is a first. I have phoned & emailed Robyn several times asking what grounds she can deny my claim since FedEx stated it was not successfully delivered, she will not respond. Target Red Circle contact will not give me credit based on Robyn’s assumption which clearly not right. Also, I used a 25.00 gift card on this purchase given to me by my granddaughter for Christmas, she worked hard for her money to purchase this gift card & was so happy to gift it to me.
I really don't think you wanna read this. I order alot from You Guy's Online and the More i order the worse it Gets. The Customer Service Representatives are Awful and I never get the same response twice as they're always all confused or telling me one thing and then Not Sticking to It and I'm flat out Sick of it. As far as getting your Items to Me on time at first it was actually good now it's Absolutely TERRIBLE. Never ever comes on time always a week late at least. Here's my latest issue, my Order # is 912003357901703 and i actually was given a case number which is # 305398020 and told by a customer representative that if my 2 items weren't delivered by 9pm March 28th i would receive a Full Refund. Well when i called back i told them my case number and what she had said. First guy said he tried but didn't know how to do it. So i called back and she tell me i have to wait until April 3rd. After it's been saying on my tracking it's been in Chicago for 3-4 days and Not moving. And i live in Wisconsin. I won't want to wait any Longer. I'm done. I want this resolved and want a Refund. I'm about Ready to Just Completely QUIT STOP Buying dealing with you Target all together. I would appreciate a response back. My name is John Winberg.
Target stores and Dayton Hudson corporations are changing TAX on Food Products in California, violating state laws! I have called the corporate number, and get someone with an Oriental Accent, NOT AN AMERICAN!!!!
I am keeping my Target card, but I WILL be taking my $300.00 a month purchase power to a competitor, starting today!
Target is terrible. Their customer service is abysmal.
Target supports the cruel ICE operations taking place in Minnesota. They allow ice to stage out their parking lots, harass and apprehend shoppers and employees. Boycott Target
