Target

Target Corporation is a Minneapolis-based discount retailer that operates about 2000 stores across the United States and sells general merchandise including clothing, electronics, groceries, home goods and beauty products. It also runs Target.com, the Target Circle loyalty program, Target Circle Mastercard and Target Circle Debit Card, and the Shipt delivery service. The company trades on the New York Stock Exchange under TGT. Michael Fiddelke became chief executive on Feb. 1, 2026, succeeding Brian Cornell, who became executive chair.

Telephone
Mailing address
1000 Nicollet Mall
Minneapolis, MN 55403
Website
target.com

What you need to know about Target

We receive many complaints about Target. This customer was promised gift cards with their purchases, but they never received them. This customer's gift card balance inexplicably went to zero without any clear reason. Despite multiple attempts to resolve the issue, Target has not returned a gift card credit to this customer. Also, Target failed to deliver the items to the correct address, and this customer did not receive a promised gift card.

How to resolve a problem with Target

Try self-service first

Use our proven resolution methods, or Target’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Target respond?

Phone support

Target’s customer service phone response times may vary by location and branch availability.

Call (800) 440-0680 for help with a Target.com order, the store experience or a Target Circle Card, or (612) 304-6073 for corporate information.

Email support

Target does not provide a direct customer service email address on its website. The company offers an online contact form for inquiries.

Live chat

Target offers live chat on its website, allowing visitors to connect directly with a representative for real-time assistance with orders, returns, account issues and other customer service needs.

Social media

Target is active on Facebook, X, Instagram and LinkedIn.

Help center/FAQ

Target’s help center/FAQ provides quick answers to common questions regarding orders, returns, shipping, payment methods and account management.

Verified contacts

Target customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Samir Shah
Senior Vice President, Target Stores
Secondary
Jessica Duvall
Director of Operations
Secondary
Cara Sylvester
Executive Vice President and Chief Merchandising Officer
Chief Executive
Michael Fiddelke

Additional contacts

Ryan Butz
Vice President, Loyalty

Target customer service policies

Target’s terms and conditions outline the rules for using its website and services, including account use, purchasing, returns and the handling of personal information.
Target’s accessibility statement outlines the steps the company takes to ensure its website is usable by all customers, including those with disabilities.

Target loyalty program

Toll-free: (800) 440-0680

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Rate Target

What you need to know about Target

We receive many complaints about Target. This customer was promised gift cards with their purchases, but they never received them. This customer's gift card balance inexplicably went to zero without any clear reason. Despite multiple attempts to resolve the issue, Target has not returned a gift card credit to this customer. Also, Target failed to deliver the items to the correct address, and this customer did not receive a promised gift card.

Frequently asked questions about Target

Target Corporation is a publicly traded company listed on the New York Stock Exchange under the ticker symbol TGT. Its chief executive is Michael Fiddelke and its executive chair is Brian Cornell.
Call (800) 440-0680 for help with a Target.com order, the store experience or a Target Circle Card, or (612) 304-6073 for corporate information.
You can shop in Target stores without an account, but checking out on Target.com requires signing in to or creating a Target account.

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