Target

Target Corporation is a Minneapolis-based discount retailer that operates about 2000 stores across the United States and sells general merchandise including clothing, electronics, groceries, home goods and beauty products. It also runs Target.com, the Target Circle loyalty program, Target Circle Mastercard and Target Circle Debit Card, and the Shipt delivery service. The company trades on the New York Stock Exchange under TGT. Michael Fiddelke became chief executive on Feb. 1, 2026, succeeding Brian Cornell, who became executive chair.

Telephone
Main : (612) 304-6073
free : (800) 440-0680
Mailing address
1000 Nicollet Mall
Minneapolis, MN 55403
Website
target.com

What you need to know about Target

We receive many complaints about Target. This customer was promised gift cards with their purchases, but they never received them. This customer's gift card balance inexplicably went to zero without any clear reason. Despite multiple attempts to resolve the issue, Target has not returned a gift card credit to this customer. Also, Target failed to deliver the items to the correct address, and this customer did not receive a promised gift card.

How to resolve a problem with Target

Try self-service first

Use our proven resolution methods, or Target’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Target respond?

Phone support
Target’s customer service phone response times may vary by location and branch availability.

Call (612) 304-6073.
Email support
Target does not provide a direct customer service email address on its website. The company offers an online contact form for inquiries.
Live chat
Target offers live chat on its website, allowing visitors to connect directly with a representative for real-time assistance with orders, returns, account issues and other customer service needs.
Social media
Target is active on Facebook, X, Instagram and LinkedIn.

Access Target's social media accounts here.
Help center/FAQ
Target’s help center/FAQ provides quick answers to common questions regarding orders, returns, shipping, payment methods and account management.
Verified contacts

Target customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Samir Shah
Senior Vice President, Target Stores
Primary
Cara Sylvester
Executive Vice President and Chief Merchandising Officer
Secondary
Ian Palmer
Director of Operations
Secondary
Lisa Roath
Executive Vice President and Chief Operating Officer
Chief Executive
Michael Fiddelke
Executive Vice President and Chief Operating Officer

Additional contacts

Brian Cornell
Chief Executive Officer

Target customer service policies

Target’s privacy policy explains how the company collects, uses, and protects personal information. It outlines how data are used for fulfilling orders, providing services and for marketing purposes.

Target loyalty program

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Rate Target

What you need to know about Target

We receive many complaints about Target. This customer was promised gift cards with their purchases, but they never received them. This customer's gift card balance inexplicably went to zero without any clear reason. Despite multiple attempts to resolve the issue, Target has not returned a gift card credit to this customer. Also, Target failed to deliver the items to the correct address, and this customer did not receive a promised gift card.