Hilton Grand Vacations

Hilton Grand Vacations, doing business as Hilton Resorts Corporation, develops, markets, and operates vacation ownership resorts.

Telephone
Main : (407) 722-3100
Customer service : (800) 482-8847
Email
Mailing address
6355 Metrowest Blvd, Suite 180
Orlando, FL 32835
Website
hiltongrandvacations.com

What you need to know about Hilton Grand Vacations

Hilton Grand Vacations told a customer to stop paying while it processed his timeshare downgrade request, then reported his account as delinquent, dropping his credit score 43 points.

How to resolve a problem with Hilton Grand Vacations

Try self-service first

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Contact an executive

Start with the primary contact below, then escalate step by step if needed.

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Verified contacts

Hilton Grand Vacations customer service executives

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Primary
Derek DeSalvia, M.S.
Chief Customer Officer-Executive Vice President
Secondary
Gordon Gurnik
Chief Operating Officer
Chief Executive
Mark Wang

Frequently asked questions about Hilton Grand Vacations

Call (800) 482-8847 or email guestexperience@hgvc.com.
Yes, you can find the online contact form here.
Call (800) 932-4482.
If you have any questions about a vacation package you bought or need to change your plans, you can call customer service at (800) 932-4482.

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