EVA Airways

EVA airways, a Star Alliance member and one of 11 SKYTRAX-rated 5-Star Airlines worldwide, was established in 1989 as Taiwan’s first privately owned international airline. It is part of the Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies to more than 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver.

2199 Campus Drive
El Segundo, CA 90245

Phone Contacts

Customer Service: (800) 695-1188
Toll Free: (310) 362-6600

Office Fax Number +1-310-362-6660

Email Contacts

[email protected]

Customer Service Resources

Contact us

Social Media Contacts


Executive Contacts

Primary Contact
Tracy Ma
Manager – N. America Customer Service + Customer Care Center
2199 Campus Drive
El Segundo, CA 90245
[email protected]

Secondary Contact
Gary M. Huang
Customer Service Department, Junior Vice President for the Americas
2199 Campus Drive
El Segundo, CA 90245
[email protected]

Last updated: July 15, 2020.