AT&T Customer Service Contact Support Via Phone Email Exec Contacts

AT&T Inc. is an American multinational conglomerate company that is headquartered at Whitacre Tower in Downtown Dallas, Texas. It is the world’s largest telecommunications company, it is also the largest provider of mobile telephone services in the U.S.

Responsiveness rating

3/5

AT&T often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about AT&T

We receive occasional complaints about AT&T. Here’s one where the company promised a $700 rebate for a trade in, and another one where the account is closed but the customer is still being billed.

How to resolve a problem with AT&T

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: AT&T and DirecTV are separate companies. Here are the DirectTV contacts.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.