Wells Fargo Customer Service Contact Support Via Phone Email Exec Contacts

Wells Fargo & Company is an American banking and financial services holding company headquartered in San Francisco. It’s the fourth largest bank in the U.S. by assets and the second largest bank by market capitalization.

Responsiveness rating

3/5

Wells Fargo often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Wells Fargo

We occasionally receive complaints about Wells Fargo. The bank did not protect this customer when he became a victim of fraud. This scenario repeated itself with another consumer, and the bank was unwilling to assist in returning a lost wallet to one of its customers.

How to resolve a problem with Wells Fargo

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.