Wells Fargo & Company is an American banking and financial services holding company headquartered in San Francisco. It’s the fourth largest bank in the U.S. by assets and the second largest bank by market capitalization.
What you need to know about Wells Fargo
We occasionally receive complaints about Wells Fargo. The bank did not protect this customer when he became a victim of fraud. This scenario repeated itself with another consumer, and the bank was unwilling to assist in returning a lost wallet to one of its customers.
How to resolve a problem with Wells Fargo
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
420 Montgomery Street
San Francisco, CA 94104
https://www.wellsfargo.com/
Phone Contacts
Main: (866) 249-3302
Customer Service: (800) 869-3557
Email Contacts
[email protected]
[email protected]
Customer Service Resources
Social Media Contacts
Executive Contacts
Primary Contact
Mark W Elliott
Operational Initiatives Manager
1 Home Campus
Des Moines, IA 50328-001
(515) 650-7293
[email protected]
Alternative email: [email protected]
Chief Executive
Charles Scharf
CEO
420 Montgomery Street
San Francisco, CA 94104
[email protected]
This contact was published on August 31, 2015 and updated on September 20, 2023.