Wells Fargo Customer Service Contacts

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Wells Fargo & Company is an American banking and financial services holding company headquartered in San Francisco. It’s the fourth largest bank in the U.S. by assets and the second largest bank by market capitalization.

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What you need to know about Wells Fargo

We occasionally receive complaints about Wells Fargo. The bank did not protect this customer when he became a victim of fraud. This scenario repeated itself with another consumer, and the bank was unwilling to assist in returning a lost wallet to one of its customers.

How to resolve a problem with Wells Fargo

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.


420 Montgomery Street
San Francisco, CA 94104

Phone Contacts

Main: (866) 249-3302
Customer Service: (800) 869-3557

Email Contacts

[email protected]
[email protected]

Customer Service Resources

Help page

Social Media Contacts


Executive Contacts

Primary Contact
Mark W Elliott
Operational Initiatives Manager
1 Home Campus
Des Moines, IA 50328-001
(515) 650-7293
[email protected]

Alternative email: [email protected]

Chief Executive
Charles Scharf
420 Montgomery Street
San Francisco, CA 94104
[email protected]

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