U-Haul Customer Service Contacts

A company for do-it-yourself movers. Rents trucks and trailers, provides storage facilities, sells boxes and packing supplies.

How to reach a person at U-Haul

Main: (804) 355-1708

Customer Service: (800) 789-3638

Toll Free: (800) 468-4285

service@uhaul.com

U-Haul Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List.

What you need to know about U-Haul

We get few complaints about U-Haul. It installed the wrong hitch for this customer.

How to resolve a problem with U-Haul

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

U-Haul mailing address

U-Haul’s social media channels

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Please check out our expert strategies for resolving a customer complaint before reaching out to an executive at U-Haul.

U-Haul executive customer service contacts