Disney World
The Walt Disney World Resort is an entertainment complex in Bay Lake, Florida, near Orlando. Walt Disney World is owned and operated by Walt Disney Parks and Resorts, a division of The Walt Disney Company.
What you need to know about Disney World
We receive occasional complaints about Disney World. On the last day of their stay, these customers were surprised by a mandatory resort fee. Disney also failed to provide a satisfactory response to this customer’s questions.
How to resolve a problem with Disney World
Try self-service first
Use our proven resolution methods.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
Disney World customer service executives
Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →
Frequently asked questions about Disney World
Outdated info? Report it here