Disney World Customer Service Contact Support Via Phone Email Exec Contacts- Elliott Report

The Walt Disney World Resort, informally known as Walt Disney World or simply Disney World, is an entertainment complex in Bay Lake, Florida, near Kissimmee and Orlando and is the flagship of Disney’s worldwide corporate empire. Walt Disney World is owned and operated by Walt Disney Parks and Resorts, a division of The Walt Disney Company.

Responsiveness rating

3/5

Disney World often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Disney World

The company responds to most customer complaints in a satisfactory manner. Customer service complaints are rare. Here's a case involving Disney dining credits.

How to resolve a problem with Disney World

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

P.O. Box 10000
Lake Buena Vista, FL 32830
https://disneyworld.disney.go.com/

Phone Contacts

Customer Service: (407) 939-6104

Phone directory for general inquiries

Phone directory for individual parks and attractions

Email Contacts

[email protected]

Online contact form

Social Media Contacts

Facebook
Twitter

Executive Contacts

Primary Contact
Jim MacPhee
Senior Vice President of Next Generation Experiences and Walt Disney World Parks
P.O. Box 10000
Lake Buena Vista, FL 32830
(407) 560-2960
[email protected]

Chief Executive
George Kalogridis
CEO
P.O. Box 10000
Lake Buena Vista, FL 32830
(407) 828-2600
[email protected]