Motel 6

Motel 6 is a chain of budget motels in the U.S. and Canada. It is run by G6 Hospitality, which is owned by OYO’s parent company and based in Plano, Texas.

Telephone
Main : (972) 360-9000
Customer service : (800) 557-3435
Reservations : (800) 899-9841
Email
Mailing address
6509 Windcrest Dr., Suite 100
Plano, TX 75024
Website
motel6.com

What you need to know about Motel 6

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Motel 6

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Motel 6 customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Melissa Orosco
Vice President, Brand Performance
Secondary
Adam Cannon
Chief Brand Officer
Chief Executive
Tina Burnett
Chief Development Officer – Organizational Strategy, Negotiation, Client Relationships
Chief Executive
Julie Arrowsmith
Chief Executive

Frequently asked questions about Motel 6

Motel 6 and Studio 6 are run by G6 Hospitality. OYO’s parent company, Oravel Stays (now PRISM), bought G6 from Blackstone Real Estate in December 2024.
Call (800) 557-3435 or email guestrelations@g6reservations.com.
Motel 6 lists its customer care options on its contact page.
Call customer service at (800) 557-3435 or email guestrelations@g6reservations.com.
Book online at motel6.com or call the Reservation Center at (800) 899-9841.

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