Motel 6 is a major chain of budget motels in North America.
How to reach a person at Motel 6
Main: (972) 360-9000
Customer service: (800) 557-3435
Toll Free: (800) 466-8356
Motel 6 Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Motel 6
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Motel 6
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Motel 6 mailing address
4001 International Parkway
Carrollton, TX 75007
Motel 6 social media channels
Motel 6 executive customer service contacts
Primary Contact
Melissa Orosco
Vice President, Brand Performance
4001 International Parkway
Carrollton, TX 75007
orosco_melissa@g6hospitality.com
Alternative email: morosco@g6hospitality.com
Secondary Contact
Adam Cannon
Chief Brand Officer
4001 International Parkway
Carrollton, TX 75007
cannon_adam@g6hospitality.com
Tina Burnett
Chief Development Officer – Organizational Strategy, Negotiation, Client Relationships
4001 International Parkway
Carrollton, TX 75007
burnett_tina@g6hospitality.com
Alternative tburnett@g6hospitality.com
Chief Executive
Julie Arrowsmith
4001 International Parkway
Carrollton, TX 75007
jarrowsmith@g6hospitality.com
Alternatives: arrowsmith_julie@g6hospitality.com; or jarrowsmith@motel6.com
Who owns Motel 6?
The hotel brand is owned by The Blackstone Group’s real estate business. Blackstone acquired the business from Accor Hotels in 2012 and set up G6 Hospitality as the management company for both Motel 6 and Studio 6.
How can I contact Motel 6 customer service?
Call (800) 557-3435 or email guestrelations@g6hospitality.com.
Does Motel 6 have an online contact form?
Yes, you can find the online contact form here.
What if I have concerns about my stay?
Call customer service at (800) 557-3435 or email guestrelations@g6hospitality.com.
How can I book a stay at Motel 6?
Call customer service at (800) 557-3435 or email guestrelations@g6hospitality.com.
How to get professional help with your Motel 6 problem
If you need help with Motel 6, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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