Southwest Airlines Co. is a major U.S. airline and the world’s largest low-cost carrier, headquartered in Dallas, Texas. As of February 2022, Southwest Airlines has scheduled services to 121 airports across 11 countries.
Note: Southwest has asked us to give the system a chance to work before contacting executives.
Use the 
Contact Us page of the Southwest.com website to connect with the Company via Phone, Chat, Email, or Social Media.
In other words, please don’t send your requests to both places, or you will create a duplicate file, which is difficult to reconcile.
2702 Love Field Drive
Dallas, TX 75235
https://www.southwest.com/
Phone Contacts
Customer Service: (800) 435-9792
For status of delayed baggage: (888) 202-1024
Note Company Main number ((214) 792-4000) is for Switchboard and Southwest have pointed out it will not direct Customers to anyone who can help them.
Email Contacts
Social Media Contacts
Executive Contacts
Primary Contact
Michelle Buckley
Senior Director Customer Experience & Customer Relations
2702 Love Field Drive
Dallas, TX 75235
[email protected]
Secondary Contact
Tony Roach
Vice President Customer Experience & Customer Relations
2702 Love Field Drive
Dallas, TX 75235
[email protected]
Chief Executive
Bob Jordan
Chief Executive Officer
2702 Love Field Drive
Dallas, TX 75235
[email protected]
