Road Scholar Customer Service Contact Support Via Phone Email Exec Contacts

Road Scholar is a not-for-profit organization, headquartered in Boston, providing educational travel tours primarily geared to older adults. The organization was founded in 1975 and was known as Elderhostel until 2010 when the name was changed to Road Scholar. Approximately 5500 study tours are offered in the U.S., Canada and about 150 other countries.

Responsiveness rating

3/5

Road Scholar often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Road Scholar

Road Scholar has a long record of customer service complaints going back more than a decade.

How to resolve a problem with Road Scholar

Like most communication service providers, Road Scholar, normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with [company]. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.