Travelex Insurance provides travel insurance plans through travel agencies and tour operators, in airports, and online.
How to reach a person at Travelex Insurance Services
Toll Free: (800) 228-9792
Travelex Insurance Services Responsiveness rating
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What you need to know about Travelex Insurance Services
Travelex Insurance Services has a long record of customer service complaints going back more than a decade.
How to resolve a problem with Travelex Insurance Services
Like most companies, Travelex Insurance Services Travelex Insurance Servicesnormally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Travelex Insurance Services mailing address
9140 West Dodge Rd
Suite 300
Omaha, NE 68114
Travelex Insurance Services executive customer service contacts
Primary Contact
Michael Wang
Director of Sales
9140 West Dodge Rd
Suite 300
Omaha, NE 68114
Mike.Wang@travelexinsurance.com
Secondary Contact
Christine Buggy
Vice President of Marketing
9140 West Dodge Rd
Suite 300
Omaha, NE 68114
chris.buggy@travelexinsurance.com
Chief Executive
Shannon Lofdahl
9140 West Dodge Rd
Suite 300
Omaha, NE 68114
Shannon.Lofdahl@travelexinsurance.com
What is the phone number for Travelex travel insurance?
Call Travelex Travel Insurance customer service at (800) 228-9792.
Who is the parent company of Travelex insurance?
Travelex Insurance Services is a subsidiary of Cover-More Group, which is part of Zurich Insurance Group.
Is Travelex insurance refundable?
Yes, Travelex offers a “free look period,” usually within 10-15 days of purchasing the policy, during which you can cancel and receive a full refund, provided you have not started your trip or filed a claim. After this period, refunds are typically not available.
Is Travelex available in the U.S.?
Yes, Travelex travel insurance is available in the United States.
How do I complain to Travelex?
You can file a complaint by contacting Travelex Travel Insurance customer service at (800) 228-9792 or by emailing its customer service team via the contact information provided on its website.
Is Travelex worldwide?
Yes, Travelex operates internationally, offering foreign exchange and travel insurance services in various countries around the world.
What happened to Travelex USA?
Travelex USA has continued its operations, but it has faced financial difficulties and restructuring in recent years. Specific details about recent changes can be found on its website or through news updates.
Who is the CEO of Travelex?
The CEO of Travelex is Shannon Lofdahl.
Is Travelex still operating?
Yes, Travelex is still operating, offering currency exchange and travel insurance services.
What is Travelex's legal name?
Travelex’s legal name is Travelex Insurance Services for its travel insurance division.
Is there a Travelex app?
Yes, Travelex offers an app for currency exchange and other related services, which can be downloaded from app stores.
Can you use Travelex in the USA?
Yes, Travelex provides services including currency exchange and travel insurance in the USA.
Who are the investors in Travelex?
Travelex has undergone various ownership changes and investment rounds. It is currently backed by its parent company, Cover-More Group, part of Zurich Insurance Group. For detailed and current investor information, checking financial news sources or Travelex’s corporate announcements would be necessary.
Is Travelex in Canada?
Yes, Travelex operates in Canada, providing currency exchange and travel insurance services.
How to get professional help with your Travelex Insurance Services problem
If you need help with Travelex Insurance Services, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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