Travelex Insurance provides travel insurance plans through travel agencies and tour operators, in airports, and online. Packages include trip cancellation, trip interruption, and bankruptcy and terrorism coverage.
Travelex is owned by Cover-More Group, one of Australia’s largest travel insurance, medical assistance and employee assistance providers. Cover-More Group is in turn owned by Zurich Insurance Group.
What you need to know about Travelex Insurance Services
Travelex Insurance Services has a long record of customer service complaints going back more than a decade.
How to resolve a problem with Travelex Insurance Services
Like most communication service providers, Travelex Insurance Services normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with [company]. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
9140 West Dodge Rd
Suite 300
Omaha, NE 68114
https://www.travelexinsurance.com/
Phone Contacts
Main: (402) 491-3200
Toll Free: (800) 228-9792
Email Contacts
[email protected]
[email protected]
Social Media Contacts
Executive Contacts
Primary Contact
Michael Wang
Director of Sales
9140 West Dodge Rd
Suite 300
Omaha, NE 68114
[email protected]
Secondary Contact
Christine Buggy
Vice President of Marketing
9140 West Dodge Rd
Suite 300
Omaha, NE 68114
[email protected]
Shannon Lofdahl
Executive Vice President
9140 West Dodge Rd
Suite 300
Omaha, NE 68114
[email protected]
Chief Executive
Mike Ambrose
President
9140 West Dodge Rd
Suite 300
Omaha, NE 68114
[email protected]
This contact was published on May 22, 2018 and updated on May 23, 2023.