Travelex Insurance Services

Travelex Insurance provides travel insurance plans through travel agencies and tour operators, in airports, and online.

Mailing address
9140 West Dodge Rd, Suite 300
Omaha, NE 68114
Website
travelexinsurance.com

What you need to know about Travelex Insurance Services

Travelex Insurance Services has a long record of customer service complaints going back more than a decade.

How to resolve a problem with Travelex Insurance Services

Try self-service first

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Contact an executive

Start with the primary contact below, then escalate step by step if needed.

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Contact Elliott Advocacy for free mediation of unresolved complaints.

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Verified contacts

Travelex Insurance Services customer service executives

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Primary
Robert Code
National Sales Director
Secondary
Christine Buggy
Vice President of Marketing
Chief Executive
Shannon Lofdahl
Chief Executive

Frequently Asked Questions About Travelex Insurance

Call Travelex Travel Insurance customer service at (800) 228-9792.
Travelex Insurance Services is a subsidiary of Cover-More Group, which is part of Zurich Insurance Group.
Yes, Travelex offers a "free look period" usually within 10-15 days of purchasing the policy, during which you can cancel and receive a full refund, provided you have not started your trip or filed a claim. After this period, refunds are typically not available.
Yes, Travelex travel insurance is available in the United States.
You can file a complaint by contacting Travelex Travel Insurance customer service at (800) 228-9792 or by emailing its customer service team via the contact information provided on its website.
Yes, Travelex operates internationally, offering foreign exchange and travel insurance services in various countries around the world.
Travelex USA has continued its operations, but it has faced financial difficulties and restructuring in recent years. Specific details about recent changes can be found on its website or through news updates.
The CEO of Travelex is Shannon Lofdahl.
Yes, Travelex is still operating, offering currency exchange and travel insurance services.
Travelex's legal name is Travelex Insurance Services for its travel insurance division.
Yes, Travelex offers an app for currency exchange and other related services, which can be downloaded from app stores.
Yes, Travelex provides services including currency exchange and travel insurance in the USA.
Travelex has undergone various ownership changes and investment rounds. It is currently backed by its parent company, Cover-More Group, part of Zurich Insurance Group. For detailed and current investor information, checking financial news sources or Travelex’s corporate announcements would be necessary.
Yes, Travelex operates in Canada, providing currency exchange and travel insurance services.
Travelex is owned by Cover-More Group, one of Australia’s largest travel insurance, medical assistance, and employee assistance providers. Cover-More Group is in turn owned by Zurich Insurance Group.

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