Travelex Insurance Services Customer Service Contact Support Via Phone Email Exec

Travelex Insurance provides travel insurance plans through travel agencies and tour operators, in airports, and online. Packages include trip cancellation, trip interruption, and bankruptcy and terrorism coverage.

Travelex is owned by Cover-More Group, one of Australia’s largest travel insurance, medical assistance and employee assistance providers. Cover-More Group is in turn owned by Zurich Insurance Group.

Responsiveness rating

3/5

Travelex Insurance Services often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Travelex Insurance Services

Travelex Insurance Services has a long record of customer service complaints going back more than a decade.

How to resolve a problem with Travelex Insurance Services

Like most communication service providers, Travelex Insurance Services normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with [company]. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.