Ticketmaster Customer Service Contact Support Via Phone Email Exec Contacts

Ticketmaster is an independent American ticket sales and distribution company. The company acts as an agent for clients to sell tickets via phone, online, or at a Ticketmaster location.

Responsiveness rating

1/5

Ticketmaster generally does not respond to customer feedback or third parties. Executives try to hide from customers by changing their email addresses and phone numbers frequently. When we publish executives' information, they threaten to sue us. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Ticketmaster

Ticketmaster tries to send customers to an automated system to handle customer service complaints that is frustrating and arbitrary. We've advocated a range of Ticketmaster cases, from bad seats to botched refunds. Worse, Ticketmaster has a de-facto monopoly on ticket sales in the United States, so customers have nowhere else to go.

How to resolve a Ticketmaster problem

In our experience, Ticketmaster is not only unresponsive to customers but also litigious. It has threatened to sue this site for publishing executive contacts, which automatically gave it a one-star review. Here's how to get a refund from Ticketmaster.

Ticketmaster
Attn: Fan Support
1000 Corporate Landing
Charleston, WV 25311

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.