Ticketmaster is an independent American ticket sales and distribution company. The company acts as an agent for clients to sell tickets via phone, online, or at a Ticketmaster location.
What you need to know about Ticketmaster
We get many complaints about Ticketmaster. We've advocated a range of Ticketmaster cases, from bad seats to botched refunds.
How to resolve a Ticketmaster problem
In our experience, Ticketmaster is not only unresponsive to customers but also litigious. It has threatened to sue this site for publishing executive contacts, which automatically gave it a one-star review. Here's how to get a refund from Ticketmaster.
Ticketmaster
Attn: Fan Support
1000 Corporate Landing
Charleston, WV 25311
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
9348 Civic Center Drive
Beverly Hills, CA 90210
https://www.ticketmaster.com/
Phone Contacts
Main: (800) 828-5321
Customer Service: (800) 653-8000
Toll Free: (800) 745-3000
International: (310) 867-7000
Social Media Contacts
Executive Contacts
Primary Contact
Scott Donowho
SVP, Fan Experience Global
9348 Civic Center Drive
Beverly Hills, CA 90210
(310) 867-7000
[email protected]
Chief Executive
Michael Rapino
President and Chief Executive Officer
9348 Civic Center Drive
Beverly Hills, CA 90210
(310) 246-2385
[email protected]
Alternative emails: [email protected]
[email protected]
[email protected]
[email protected]
[email protected]
This contact was published on October 23, 2015 and updated on September 13, 2023.