Ticketmaster Customer Service Contacts

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Ticketmaster is an independent American ticket sales and distribution company. The company acts as an agent for clients to sell tickets via phone, online, or at a Ticketmaster location.

Responsiveness rating

rating
1/5

What you need to know about Ticketmaster

Ticketmaster tries to send customers to an automated system to handle customer service complaints that is frustrating and arbitrary. We've advocated a range of Ticketmaster cases, from bad seats to botched refunds. Worse, Ticketmaster has a de-facto monopoly on ticket sales in the United States, so customers have nowhere else to go.

How to resolve a Ticketmaster problem

In our experience, Ticketmaster is not only unresponsive to customers but also litigious. It has threatened to sue this site for publishing executive contacts, which automatically gave it a one-star review. Here's how to get a refund from Ticketmaster.

Ticketmaster
Attn: Fan Support
1000 Corporate Landing
Charleston, WV 25311

Address

9348 Civic Center Drive
Beverly Hills, CA 90210
https://www.ticketmaster.com/


Phone Contacts

Main: (800) 828-5321
Customer Service: (800) 653-8000
Toll Free: (800) 745-3000
International: (310) 867-7000


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Scott Donowho
SVP, Fan Experience Global
9348 Civic Center Drive
Beverly Hills, CA 90210
(310) 867-7000
[email protected]

Chief Executive
Michael Rapino
President and Chief Executive Officer
9348 Civic Center Drive
Beverly Hills, CA 90210
[email protected]


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