Ticketmaster Customer Service Contact Support Via Phone Email Exec Contacts

Ticketmaster is an independent American ticket sales and distribution company. The company acts as an agent for clients to sell tickets via phone, online, or at a Ticketmaster location.

Responsiveness rating

1/5

Ticketmaster generally does not respond to customer feedback or third parties. Executives try to hide from customers by changing their email addresses and phone numbers frequently. When we publish executives' information, they threaten to sue us. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Ticketmaster

We get many complaints about Ticketmaster. We've advocated a range of Ticketmaster cases, from bad seats to botched refunds.

How to resolve a Ticketmaster problem

In our experience, Ticketmaster is not only unresponsive to customers but also litigious. It has threatened to sue this site for publishing executive contacts, which automatically gave it a one-star review. Here's how to get a refund from Ticketmaster.

Ticketmaster
Attn: Fan Support
1000 Corporate Landing
Charleston, WV 25311

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

9348 Civic Center Drive
Beverly Hills, CA 90210
https://www.ticketmaster.com/

Phone Contacts

Main: (800) 828-5321
Customer Service: (800) 653-8000
Toll Free: (800) 745-3000
International: (310) 867-7000

Social Media Contacts

Facebook
Twitter

Executive Contacts

Primary Contact
Scott Donowho
SVP, Fan Experience Global
9348 Civic Center Drive
Beverly Hills, CA 90210
(310) 867-7000
[email protected]

Chief Executive
Michael Rapino
President and Chief Executive Officer
9348 Civic Center Drive
Beverly Hills, CA 90210
(310) 246-2385
[email protected]

Alternative emails: [email protected]
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