DSW Customer Service Contact Support Via Phone Email Exec Contacts

DSW Inc. (Designer Shoe Warehouse) is a footwear and accessories retailer that operates a portfolio of retail concepts It’s primary concept, Designer Shoe Warehouse, offers brand name and designer dress, casual and athletic footwear and accessories. DSW operates more than 500 stores in 44 states, as well as nearly 290 leased departments for other retailers in the United States under the Affiliated Business Group.

Responsiveness rating

3/5

DSW often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about DSW

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with DSW

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.