DSW Inc. (Designer Shoe Warehouse)  is a footwear and accessories retailer that operates a portfolio of retail concepts It’s primary concept, Designer Shoe Warehouse, offers brand name and designer dress, casual and athletic footwear and accessories. DSW operates more than 500 stores in 44 states, as well as nearly 290 leased departments for other retailers in the United States under the Affiliated Business Group.

810 DSW Drive
Columbus, Ohio 43219

Phone Contacts

Main: (614) 237-7100
Customer Service: (866) 379-7463


Monday-Friday 7 AM – 10 PM ET

Saturday 10 AM – 10 PM ET

Sunday 12 PM – 9 PM ET

Email Contacts

[email protected]

Customer Service Resources

Customer Service help page

Social Media Contacts


Executive Contacts

Primary Contact
Tim Harpe
Director, Customer Operations
810 DSW Drive
Columbus, Ohio 43219
[email protected]

Chief Executive
Roger L. Rawlins
810 DSW Drive
Columbus, Ohio 43219
[email protected]

Last updated: July 21, 2020.

NOTE: As a service to our readers, we post the names, numbers and email addresses of executives responsible for customer service at major companies.

If you’re having a problem with a company, please consider using our proven strategies for a resolutionDo not simply write to the CEO or send your request to all the executives at once. This could severely limit your ability to resolve your issue. Rather, start with the primary contact and then work your way down the list.

Can’t find a company? You can either send us a request for research help or use our proven research strategies to track down the information you need.

Do you have company contacts you’d like to share with us? Please use this form.

Bouncing emails or disconnected phone numbers? You can report inaccurate or out-of-date information here.

We rely on our volunteer researchers to find the information in this database. If you’d like to help, please send us a note.

Can’t fix a problem yourself? Contact our advocates through this form. We’re happy to assist.

DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. If you detect any omissions, misstatements or errors, please contact us immediately.