Tauck Tours Customer Service Contacts

Tauck Tours is an operator of tours and river cruises. The company is privately owned and operated by the Tauck family.

How to reach a person at Tauck Tours

In the United Kingdom: 0800-810-8020

In Australia: 1800-962-043

In New Zealand: 0-800-500-732

Other Countries: USA (203) 899-6500

Australia: [email protected]

New Zealand: [email protected]

Hong Kong: [email protected]

Other Countries: [email protected]

Tauck Tours Responsiveness rating


The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Tauck Tours

We receive occasional complaints about Tauck Tours. guide on how to solve a customer service problem after missing the cruise due to not providing a COVID test result. This customer received only a $500 refund out of $9606.

How to resolve a problem with Tauck Tours

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Tauck Tours’s mailing address

10 Westport Road
Wilton, CT 06897

Tauck Tours’s social media channels


Tauck Tours’s executive customer service contacts

Primary Contact
Joanne Gardner
Vice President Worldwide Operations
10 Westport Road
Wilton, CT 06897
[email protected]

Secondary Contact
Jeremy Palmer
Chief Operating Officer
10 Westport Road
Wilton, CT 06897
[email protected]

Jennifer Tombaugh
10 Westport Road
Wilton, CT 06897
[email protected]

Chief Executive
Daniel W. Mahar
Chief Executive Officer
10 Westport Road
Wilton, CT 06897
[email protected]

How to get professional help with your Tauck Tours problem

If you need help with Tauck Tours, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help

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