Tauck Tours is an operator of tours and river cruises. The company is privately owned and operated by the Tauck family.
How to reach a person at Tauck Tours
Main: 1-203-899-6500
Fax: (203) 899-6602
In the United Kingdom: 0800-810-8020
In Australia: 1800-962-043
In New Zealand: 0-800-500-732
Other Countries: USA (203) 899-6500
United Kingdom: tauckreservations@tauck.co.uk
Australia: info@tauckinfo.com
New Zealand: info@cruiseworld.co.nz
Hong Kong: tauckrez@tauck.com
Other Countries: tauckrez@tauck.com
Tauck Tours Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Tauck Tours
We receive occasional complaints about Tauck Tours. guide on how to solve a customer service problem after missing the cruise due to not providing a COVID test result. This customer received only a $500 refund out of $9606.
How to resolve a problem with Tauck Tours
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Tauck Tours’s mailing address
10 Westport Road
Wilton, CT 06897
https://www.tauck.com/
Tauck Tours’s executive customer service contacts
Primary Contact
Joanne Gardner
Vice President Worldwide Operations
10 Westport Road
Wilton, CT 06897
jgardner@tauck.com
Secondary Contact
Jeremy Palmer
Chief Operating Officer
10 Westport Road
Wilton, CT 06897
jpalmer@tauck.com
Jennifer Tombaugh
President
10 Westport Road
Wilton, CT 06897
jtombaugh@tauck.com
Chief Executive
Daniel W. Mahar
Chief Executive Officer
10 Westport Road
Wilton, CT 06897
dmahar@tauck.com
Is Tauck a U.S. company?
Yes, Tauck is a U.S. company. It is a family-owned travel company that has been operating since 1925.
How do I book a Tauck tour?
You can book a Tauck tour by visiting the Tauck website and using their online booking system, or by calling its reservations number at (800) 468-2825. Additionally, you can book through a travel agent.
What is the phone number for Tauck reservations?
The phone number for Tauck reservations in the United States is (800) 468-2825.
What is the email address for Tauck?
The general email address for Tauck is reservations@tauck.com, which can be used for inquiries and support related to bookings.
Do Tauck prices include airfare?
Tauck prices generally do not include airfare. However, Tauck offers an optional service to book flights for you at an additional cost.
How to get professional help with your Tauck Tours problem
If you need help with Tauck Tours, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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