Tauck Tours is an operator of tours and river cruises. The company is privately owned and operated by the Tauck family.
Responsiveness rating
What you need to know about Tauck Tours
We receive occasional complaints about Tauck Tours. guide on how to solve a customer service problem after missing the cruise due to not providing a COVID test result. This customer received only a $500 refund out of $9606.
How to resolve a problem with Tauck Tours
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
10 Westport Road
Wilton, CT 06897
https://www.tauck.com/
Phone Contacts
Main: 1-203-899-6500
Fax: (203) 899-6602
- In the United Kingdom: 0800-810-8020
- In Australia: 1800-962-043
- In New Zealand: 0-800-500-732
- Other Countries: USA (203) 899-6500
Email Contacts
- United Kingdom: [email protected]
- Australia: [email protected]
- New Zealand: [email protected]
- Hong Kong: [email protected]
- Other Countries: [email protected]
Social Media Contacts
Executive Contacts
Primary Contact
Joanne Gardner
Vice President Worldwide Operations
10 Westport Road
Wilton, CT 06897
[email protected]
Secondary Contact
Jeremy Palmer
Chief Operating Officer
10 Westport Road
Wilton, CT 06897
[email protected]
Jennifer Tombaugh
President
10 Westport Road
Wilton, CT 06897
[email protected]
Chief Executive
Daniel W. Mahar
Chief Executive Officer
10 Westport Road
Wilton, CT 06897
[email protected]
This contact was published on August 11, 2021 and updated on October 26, 2023.
