Tauck Tours Customer Service Contacts

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Tauck Tours is an operator of tours and river cruises. The company is privately owned and operated by the Tauck family.

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What you need to know about Tauck Tours

Tauck Tours has a long record of customer service complaints going back more than a decade. We've had a case involving 500-voucher-for-a-missed-riverboat-cruise-youve-gotta-be-kidding/

How to resolve a problem with Tauck Tours

Like most communication service providers, Tauck Tours normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with [company]. You can also refer to the executive contacts below or contact our advocacy team directly.


10 Westport Road
Wilton, CT 06897

Phone Contacts

Main: 1-203-899-6500

Fax: (203) 899-6602

  • In the United Kingdom: 0800-810-8020
  • In Australia: 1800-962-043
  • In New Zealand: 0-800-500-732
  • Other Countries: USA (203) 899-6500

Email Contacts

[email protected]


Social Media Contacts


Executive Contacts

Primary Contact
Joanne Gardner
Vice President Worldwide Operations
10 Westport Road
Wilton, CT 06897
[email protected]

Secondary Contact
Jeremy Palmer
Chief Operating Officer
10 Westport Road
Wilton, CT 06897
[email protected]

Jennifer Tombaugh
10 Westport Road
Wilton, CT 06897
[email protected]

Chief Executive
Daniel W. Mahar
Chief Executive Officer
10 Westport Road
Wilton, CT 06897
[email protected]

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