Citigroup Customer Service Contacts

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Citigroup Inc. or Citi is an American multinational banking and financial services corporation headquartered in New York.

Responsiveness rating

rating
3/5

What you need to know about Citigroup

We receive occasional complaints about Citigroup. Here's one where a consumer did not receive four percent cash back because of a technicality. And Citi didn't side with one of its customer in a dispute, but should have.

How to resolve a problem with Citigroup

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

399 Park Avenue
New York, NY 10043
https://www.citigroup.com/citi/


Phone Contacts

Main: (212) 559-1000
Toll Free: 1 (800) 374-9700


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Elizabeth Barnett
Senior Vice President, Global Customer Solutions
399 Park Avenue
New York, NY 10043
[email protected]

Secondary Contact
Margo Pilic
Chief of Staff to CEO
399 Park Avenue
New York, NY 10043
[email protected]

Karen Peetz
Chief Administrative Officer
399 Park Avenue
New York, NY 10043
[email protected]

Chief Executive
Jane Fraser
CEO and President of Consumer Banking
399 Park Avenue
New York, NY 10043
[email protected]


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