Canon is a Japanese multinational corporation that manufactures imaging and optical products, including cameras, camcorders, photocopiers, steppers, computer printers, and medical equipment.
Canon USA, Inc. Responsiveness rating
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What you need to know about Canon USA
The company responds to most customer complaints in a satisfactory manner.
How to solve a problem with Canon USA
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Canon USA mailing address
One Canon Park
Melville, NY 11747
Canon USA social media channels
Canon USA executive customer service contacts
Primary Contact
Seymour Liebman
Executive Vice President, Chief Administrative Officer
One Canon Park
Melville, NY 11747
SLiebman@cusa.canon.com
Secondary Contact
Kazuto Ogawa
President and Chief Operating Officer
One Canon Park
Melville, NY 11747
kogawa@cusa.canon.com
Chief Executive
Isao “Sammy” Kobayashi
One Canon Park
Melville, NY 11747
ikobayashi@cusa.canon.com
How do I contact Canon USA?
Contact Canon USA customer service at (800) 385-2155.
Does Canon have 24-hour support?
No. Canon USA customer support is available Monday to Friday from 8:30 a.m. to 8 p.m. Eastern time, except for holidays.
Where is Canon in the USA?
The headquarters of Canon USA are at One Canon Park, Melville, NY 11747.
Is Canon USA a company?
Yes, Canon USA offers digital imaging solutions for consumers, businesses, and industry in the U.S. and other markets.
Are Canon cameras made in the USA?
Canon cameras are produced globally, with manufacturing locations in Japan, Taiwan, and China.
Which country owns Canon?
Canon is a multinational corporation based in Tokyo, Japan.
Should I dispose of my broken Canon printer, or can it be fixed?
Yes, Canon printers can be repaired. If you encounter issues, visit the Canon support page for assistance.
How do I check the status of my repair with Canon USA?
You can check the status of your repair by visiting Canon USA’s support website and entering your repair tracking number or by contacting customer service at at (800) 385-2155.
Can I purchase additional coverage or extended warranties for my Canon product?
Yes, Canon USA offers extended warranty options for some products. You can inquire about extended warranties and purchase them through customer service or the website. Call customer service at (800) 385-2155.
Does Canon USA offer support for software and driver updates?
Yes, Canon USA provides support for software and driver updates for its products. You can download the latest software and drivers from the Canon support page or contact customer service at (800) 385-2155 for assistance.
How to get professional help with your Canon USA, Inc. problem
If you need help with Canon USA, Inc., you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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