Vueling Airlines

Vueling Airlines is a Spanish low-cost airline based in Barcelona.

Telephone
Main : +34-93-378-78-78
Customer service : +34-931-518-158
Fax :+34-93-378-78-79
Mailing address
Parque de Negocios Mas Blau II, Pla de l’Estany, 5
ES-08820 El Prat de Llobregat, Barcelona, Spain
Website
vueling.com/en

What you need to know about Vueling Airlines

We receive occasional complaints about Vueling. One of them is about Vueling rescheduling this passenger's flight without informing her.

How to resolve a problem with Vueling Airlines

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Vueling Airlines customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Rodolfo Oliveira
Customer Director
Secondary
Oliver Iffert
Chief Operating Officer
Chief Executive
Carolina Martinoli

Frequently asked questions about Vueling Airlines

Yes. The hubs are located in Barcelona–El Prat Airport and Leonardo da Vinci–Fiumicino Airport (in Rome).
Call +34-931-518-172.
Yes, you can access the online contact form here.
To check your Vueling flight status:
  1. Go to the flight status part on the Vueling website or app.
  2. Here you can find the following:
  • When your flight is supposed to leave.
  • If there's a new departure time.
  • Which terminal your flight is leaving from and arriving at.
  • Your boarding gate (once it's available).
  • Where to pick up your luggage.
  • Any updates about changes to your flight.
You can check in online through the Vueling Airlines website or mobile app starting 7 days up to 1 hour before the scheduled departure time. You can also check in at the airport using the self-service kiosks or check-in counters.
You will need a valid passport or national ID card, depending on your destination, along with your boarding pass. Ensure you have any necessary visas or travel authorizations required for your trip.
If your baggage is lost or damaged, report it immediately at the airport's Lost and Found desk before leaving the baggage claim area. You can also contact Vueling Airlines customer service for further assistance and to track the status of your baggage claim.

Outdated info? Report it here