American Airlines

American Airlines is the world’s largest airline after a 2012 merger with US Airways.

1 Skyview Drive
Fort Worth, TX 76155
https://www.aa.com/homePage.do


Phone Contacts

Main: (817) 963-1234
Customer Service: (817) 963-1234
Toll Free: (800) 882-8880

Baggage Delays: 1-800-535-5225 (24/7)

AAdvantage Customer Service: 1-800-882-8880
hours: 9:00 a.m. – 5:30 p.m. (CT) Monday – Friday

Customer relations fax number: (480) 693-2300


Customer Service Resources

Customer relations online email form

Delayed or missing baggage information


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Vince Carcaterra
Director of Customer Relations
1 Skyview Drive
Fort Worth, TX 76155
[email protected]

Secondary Contact
Julie Rath Vice President, Customer Experience and Reservations
Vice President – Customer Experience and Reservations
1 Skyview Drive
Fort Worth, Texas 76155 76155
[email protected]

 

Chief Executive
Doug Parker
CEO
1 Skyview Drive
Fort Worth, TX 76155
(817) 963-1234
[email protected]


Last updated: June 28, 2020.