Yelp

Yelp publishes user-generated reviews and information on local businesses and service providers through its website at Yelp.com, and via its mobile apps.

Telephone
Main : (415) 908-3801
Mailing address
140 New Montgomery Street, Suite 900
San Francisco, CA 94105
Website
yelp.com

What you need to know about Yelp

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Yelp

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Yelp customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Vince Sollitto
Senior Vice President, Communications and Public Affairs
Secondary
Jed Nachman
Chief Operating Officer and Director
Chief Executive
Jeremy Stoppelman

Frequently asked questions about Yelp

To reach an operator, call (415) 908-3801, wait for two repetitions of the automated message; on the third repetition, it will offer option 7 to reach an operator.

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