Yelp offers user-generated reviews and information on local businesses and service providers through its website at Yelp.com, and via its mobile apps.
Responsiveness rating
What you need to know about Yelp
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Yelp
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
140 New Montgomery Street
suite 900
San Francisco, CA 94105
http://www.yelp.com
Phone Contacts
Main: (415) 908-3801
To reach an operator, call (415) 908-3801, wait for two rotations of the automated message; on the third time it will offer 7 to reach an operator.
Email Contacts
Social Media Contacts
Executive Contacts
Primary Contact
Vince Sollitto
Senior Vice President, Communications and Public Affairs
140 New Montgomery Street
suite 900
San Francisco, CA 94105
[email protected]
Secondary Contact
Jed Nachman
Chief Operating Officer and Director
140 New Montgomery Street
suite 900
San Francisco, CA 94105
[email protected]
Chief Executive
Jeremy Stoppelman
Co-founder and Chief Executive Officer
140 New Montgomery Street
suite 900
San Francisco, CA 94105
[email protected]
This contact was published on October 25, 2015 and updated on June 14, 2023.
