Yelp Customer Service Contacts

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Yelp offers user-generated reviews and information on local businesses and service providers through its website at Yelp.com, and via its mobile apps.

Responsiveness rating

rating
3/5

What you need to know about Yelp

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Yelp

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

140 New Montgomery Street
suite 900
San Francisco, CA 94105
http://www.yelp.com


Phone Contacts

Main: (415) 908-3801

To reach an operator, call (415) 908-3801, wait for two rotations of the automated message; on the third time it will offer 7 to reach an operator.


Email Contacts

[email protected]


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Vince Sollitto
Senior Vice President, Communications and Public Affairs
140 New Montgomery Street
suite 900
San Francisco, CA 94105
[email protected]

Secondary Contact
Jed Nachman
Chief Operating Officer and Director
140 New Montgomery Street
suite 900
San Francisco, CA 94105
[email protected]

Chief Executive
Jeremy Stoppelman
Co-founder and Chief Executive Officer
140 New Montgomery Street
suite 900
San Francisco, CA 94105
[email protected]


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