The Bon-Ton Stores comprises seven regional department store chains: Bon-Ton (in the Northeast); Younkers, Carson Pirie Scott, and Elder-Beerman (Midwest); Herberger’s (upper Great Plains); Boston Stores (Wisconsin); and Bergner’s (Illinois). In addition to women’s apparel, its largest merchandise category, other top categories include home furnishings and cosmetics (together, the three categories account for about 56% of total revenue).

The York, Pennsylvania-based company operates department stores in 26 states: Colorado, Connecticut, Idaho, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, New York, North Dakota, Ohio, Pennsylvania, South Dakota, Utah, Vermont, West Virginia, Wisconsin, and Wyoming.

8450 Broadway
Merrillville, IN 46410

Phone Contacts

Customer Service: 800-526-7534
Toll Free: 800-526-7534

7am-12am (Eastern), 7 days a week

Email Contacts

[email protected]

Contact Us Page


Social Media Contacts


Executive Contacts

Primary Contact
Louise Kennard
Director - Store Operations
8450 Broadway
Merrillville, IN 46410
[email protected]

Secondary Contact
Mike Nemoir
Senior Vice President-- Home Store
8450 Broadway
Merrillville, IN 46410
[email protected]

Chief Executive
Mike Ricart
Senior Vice President Stores
8450 Broadway
Merrillville, IN 46410
[email protected]

Last updated: March 19, 2019.

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