Turkish Airlines

Turkish Airlines is the flag carrier of Turkey and is headquartered in Istanbul.

Responsiveness rating

3/5

Turkish Airlines often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Turkish Airlines

Turkish Airlines receives more than its fair share of questions from readers. Often, there's a problem with lost luggage. Our advocates are sometimes surprised by the unexpectedly happy endings.

How to resolve a Turkish Airlines problem

Turkish Airlines does it by the book (sometimes to a fault). Check out our guide to airline refunds for help.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

Genel Mudurluk Binasi
Ataturk Havalimani
Yesikoy, Istanbul, Turkey 34149
https://www.turkishairlines.com/

Phone Contacts

Main: +90-212-463-6363
Toll Free: (800) 874-8875
International: +90 850 333 0849

US office: 350 Fifth Avenue Suite 7510 New York, NY

Phone (212) 261-0470,

Email Contacts

[email protected]

Try [email protected]

Contact page

Customer contact form

Social Media Contacts

Facebook
Twitter

Executive Contacts

Primary Contact
Levent Yilmaz
Senior Operations Chief Operating Officer & Vice President
350 Fifth Avenue
Suite 7510
New York, NY 10118-7591
+90 212 463 63 63 ext. 12470
[email protected]

Also, try (212) 663-4763

Chief Executive
Bilal Ekşi
CEO
Genel Mudurluk Binasi
Ataturk Havalimani
Yesikoy, Istanbul, Turkey 34149
+90 212 468 70 95
[email protected]

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Twitter