Starbucks is an American coffeehouse chain based in Seattle. It has a global presence represented by 21,160 stores in 67 countries and territories. More than half of its stores are located in the United States.
What you need to know about Starbucks
Starbucks has a long record of customer service complaints going back more than a decade.
How to resolve a problem with Starbucks
Like most communication service providers, Starbucks normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
2401 Utah Avenue South
Seattle, WA 98134-1436
https://www.starbucks.com/
Phone Contacts
Main: (206) 447-1575 - press 0 for switchboard operator
Toll Free: (800) 782-7282
You can contact them at 800-782-7282 (800-Starbuc) from Monday to Friday between 5 AM and 8 PM PST or on Saturday from 6 AM to 4 PM PST, or contact them via their customer service web page.
Email Contacts
[email protected]
[email protected]
Customer service for questions on cards, rewards, comments on service experience, product availability, store locations, mobile application)
Contact us page with links to e-forms to submit questions on a variety of topics.
Customer service mailing address
Starbucks Customer Service
P.O. Box 6363
Dover, DE 19905-6363
Social Media Contacts
Additional social media outlets
Executive Contacts
Primary Contact
Jacqui Wetherly
Customer Service Manager
2401 Utah Avenue South
Seattle, WA 98134-1436
[email protected]
Secondary Contact
Rossann Williams
Executive Vice President US Retail
2401 Utah Avenue South
Seattle, WA 98134-1436
(800) 782-7282
[email protected]
John Culver
Chief Operating Officer, North America
2401 Utah Avenue South
Seattle, WA 98134-1436
[email protected]
Chief Executive
Kevin Johnson
Chairman, President and CEO
2401 Utah Avenue South
Seattle, WA 98134
(800) 782-7282
[email protected]