Starbucks Customer Service Contacts

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Starbucks is an American coffeehouse chain based in Seattle. It has a global presence represented by 21,160 stores in 67 countries and territories. More than half of its stores are located in the United States.

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What you need to know about Starbucks

Starbucks has a long record of customer service complaints going back more than a decade.

How to resolve a problem with Starbucks

Like most communication service providers, Starbucks normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail.


2401 Utah Avenue South
Seattle, WA 98134-1436

Phone Contacts

Main: (206) 447-1575 - press 0 for switchboard operator
Toll Free: (800) 782-7282

You can contact them at 800-782-7282 (800-Starbuc) from Monday to Friday between 5 AM and 8 PM PST or on Saturday from 6 AM to 4 PM PST, or contact them via their customer service web page.

Email Contacts

[email protected]
[email protected]

Customer service for questions on cards, rewards, comments on service experience, product availability, store locations, mobile application)

Contact us page with links to e-forms to submit questions on a variety of topics.

Customer service mailing address

Starbucks Customer Service
P.O. Box 6363
Dover, DE 19905-6363

Frequently asked questions


Social Media Contacts


Additional social media outlets

My Starbucks Idea

Executive Contacts

Primary Contact
Jacqui Wetherly
Customer Service Manager
2401 Utah Avenue South
Seattle, WA 98134-1436
[email protected]

Secondary Contact
Rossann Williams
Executive Vice President US Retail
2401 Utah Avenue South
Seattle, WA 98134-1436
(800) 782-7282
[email protected]

John Culver
Chief Operating Officer, North America
2401 Utah Avenue South
Seattle, WA 98134-1436
[email protected]



Chief Executive
Kevin Johnson
Chairman, President and CEO
2401 Utah Avenue South
Seattle, WA 98134
(800) 782-7282
[email protected]

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