Starbucks is an American coffeehouse chain based in Seattle. It has a global presence represented by 21,160 stores in 67 countries and territories. More than half of its stores are located in the United States.

2401 Utah Avenue South
Seattle, WA 98134-1436

Phone Contacts

Main: (206) 447-1575 - press 0 for switchboard operator
Toll Free: (800) 782-7282

You can contact them at 800-782-7282 (800-Starbuc) from Monday to Friday between 5 AM and 8 PM PST or on Saturday from 6 AM to 4 PM PST, or contact them via their customer service web page.

Email Contacts

[email protected]
[email protected]

Customer service for questions on cards, rewards, comments on service experience, product availability, store locations, mobile application)

Contact us page with links to e-forms to submit questions on a variety of topics.

Customer service mailing address

Starbucks Customer Service
P.O. Box 6363
Dover, DE 19905-6363

Frequently asked questions


Social Media Contacts


Additional social media outlets

My Starbucks Idea

Executive Contacts

Primary Contact
Denise Nelson
Vice President of Operations
2401 Utah Avenue South
Seattle, WA 98134-1436
(800) 782-7282
[email protected]

Secondary Contact
Rossann Williams
Executive Vice President US Retail
2401 Utah Avenue South
Seattle, WA 98134-1436
(800) 782-7282
[email protected]

2401 Utah Avenue South
Seattle, WA 98134-1436



Chief Executive
Kevin Johnson
Chairman, President and CEO
2401 Utah Avenue South
Seattle, WA 98134
(800) 782-7282
[email protected]

Last updated: May 2, 2020.

NOTE: As a service to our readers, we post the names, numbers and email addresses of executives responsible for customer service at major companies.

If you’re having a problem with a company, please consider using our proven strategies for a resolutionDo not simply write to the CEO or send your request to all the executives at once. This could severely limit your ability to resolve your issue. Rather, start with the primary contact and then work your way down the list.

Can’t find a company? You can either send us a request for research help or use our proven research strategies to track down the information you need.

Do you have company contacts you’d like to share with us? Please use this form.

Bouncing emails or disconnected phone numbers? You can report inaccurate or out-of-date information here.

We rely on our volunteer researchers to find the information in this database. If you’d like to help, please send us a note.

Can’t fix a problem yourself? Contact our advocates through this form. We’re happy to assist.

DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by If you detect any omissions, misstatements or errors, please contact us immediately.