Starbucks Customer Service Contact Support Via Phone Email Exec Contacts

Starbucks is an American coffeehouse chain based in Seattle. It has a global presence represented by 21,160 stores in 67 countries and territories. More than half of its stores are located in the United States.

Responsiveness rating

3/5

Starbucks often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Starbucks

Starbucks has a long record of customer service complaints going back more than a decade.

How to resolve a problem with Starbucks

Like most communication service providers, Starbucks normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

2401 Utah Avenue South
Seattle, WA 98134-1436
https://www.starbucks.com/

Phone Contacts

Main: (206) 447-1575 - press 0 for switchboard operator
Toll Free: (800) 782-7282

You can contact them at 800-782-7282 (800-Starbuc) from Monday to Friday between 5 AM and 8 PM PST or on Saturday from 6 AM to 4 PM PST, or contact them via their customer service web page.

Email Contacts

[email protected]
[email protected]

Customer service for questions on cards, rewards, comments on service experience, product availability, store locations, mobile application)

Customer service mailing address

Starbucks Customer Service
P.O. Box 6363
Dover, DE 19905-6363

Frequently asked questions

Social Media Contacts

Facebook
Twitter

Additional social media outlets

YouTube
My Starbucks Idea

Executive Contacts

Primary Contact
Jacqui Wetherly
Customer Service Manager
2401 Utah Avenue South
Seattle, WA 98134-1436
[email protected]

Secondary Contact
Rossann Williams
Executive Vice President US Retail
2401 Utah Avenue South
Seattle, WA 98134-1436
(800) 782-7282
[email protected]

John Culver
Chief Operating Officer, North America
2401 Utah Avenue South
Seattle, WA 98134-1436
[email protected]

Chief Executive
Kevin Johnson
Chairman, President and CEO
2401 Utah Avenue South
Seattle, WA 98134
(800) 782-7282
[email protected]