Starbucks Customer Service Contacts

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Starbucks is an American coffeehouse chain based in Seattle. It has a global presence represented by 21,160 stores in 67 countries and territories. More than half of its stores are located in the United States.

Responsiveness rating

rating
3/5

What you need to know about Starbucks

We get few complaints about Starbucks. This customer cannot use Starbucks points purchased through a third party, despite no existing rules against it.

How to resolve a problem with Starbucks

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

2401 Utah Avenue South
Seattle, WA 98134-1436
https://www.starbucks.com/


Phone Contacts

Main: (206) 447-1575 - press 0 for switchboard operator
Toll Free: (800) 782-7282

You can contact them at (800) 782-7282 (800-Starbuc) from Monday to Friday between 5 AM and 8 PM PST or on Saturday from 6 AM to 4 PM PST, or contact them via their customer service web page.


Email Contacts

[email protected]
[email protected]

Customer service for questions on cards, rewards, comments on service experience, product availability, store locations, mobile application)

Contact us page with links to e-forms to submit questions on a variety of topics.

Customer service mailing address

Starbucks Customer Service
P.O. Box 6363
Dover, DE 19905-6363

 


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Jacqui Wetherly
Customer Service Manager
2401 Utah Avenue South
Seattle, WA 98134-1436
[email protected]

Secondary Contact
Rossann Williams
Executive Vice President US Retail
2401 Utah Avenue South
Seattle, WA 98134-1436
(800) 782-7282
[email protected]

John Culver
Chief Operating Officer, North America
2401 Utah Avenue South
Seattle, WA 98134-1436
[email protected]

 

 

Chief Executive
Kevin Johnson
Chairman, President and CEO
2401 Utah Avenue South
Seattle, WA 98134
(800) 782-7282
[email protected]


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