Starbucks Rewards Customer Service Contacts

Starbucks Rewards is the Starbucks loyalty program.

How to reach a person at Starbucks Rewards

Starbucks Rewards Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Starbucks Rewards

The company responds to most customer complaints in a satisfactory manner. We’ve had several Starbucks cases, usually involving gift cards.

How to resolve a problem with Starbucks Rewards

Starbucks is hypersensitive about its reputation. This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Starbucks Rewards mailing address

2401 Utah Avenue South
Seattle, WA 98134

Starbucks Rewards social media channels

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Starbucks Rewards executive customer service contacts

Primary Contact
Jacqui Wetherly
Customer Service Manager
2401 Utah Avenue South
Seattle, WA 98134
jwetherly@starbucks.com

LinkedIn

Secondary Contact
Michelle Burns
Executive Vice President
2401 Utah Avenue South
Seattle, WA 98134
mburns@starbucks.com

LinkedIn

Chief Executive
Brian Niccol
2401 Utah Avenue South
Seattle, WA 98134
bniccol@starbucks.com

LinkedIn

Frequently asked questions about Starbucks Rewards

How can I contact Starbucks Rewards customer service?

Does Starbucks Rewards have an online chat service?

Yes, Starbucks Rewards can be contacted via an online chat service.

How do I earn Stars in Starbucks Rewards?

You earn Stars by making purchases at Starbucks.

How to get professional help with your Starbucks Rewards problem

If you need help with Starbucks Rewards, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.