Cedar Fair
Cedar Fair is an amusement resort operator. It is headquartered in Sandusky, Ohio.
What you need to know about Cedar Fair
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Cedar Fair
Try self-service first
Use our proven resolution methods.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
Verified contacts
Cedar Fair customer service executives
Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →
Primary
Justin Brady
Director of Resort Operations
Secondary
Tim Fisher
Chief Operating Officer
Secondary
Brian Witherow
Vice President, General Manager
Chief Executive
Richard Zimmerman
Frequently asked questions about Cedar Fair
Yes, you can find the online contact form here.
Call (419) 627-2350 or email investing@cedarfair.com.
Park hours vary by location and season. It's best to check the official website of the specific Cedar Fair park you plan to visit for the most accurate and up-to-date hours of operation.
Yes, tickets can be purchased online through the official Cedar Fair park website. Buying online often provides the benefit of discounted rates compared to purchasing at the gate.
If you lose your season pass, visit the Guest Services office at the park. There may be a small replacement fee, and you will need to provide identification to confirm your purchase.
Generally, tickets and season passes are non-refundable. However, some parks may offer rain checks or exchanges in certain circumstances. Check the specific park's policy for details.
Yes, Cedar Fair parks strive to accommodate all guests. They offer services such as wheelchair rentals, accessible parking, and ride access passes. Contact Guest Services for more detailed information.
Yes, each park has a lost and found department. Visit Guest Services or check the park's website for information on how to report a lost item.
Cedar Fair parks have comprehensive safety protocols, including ride inspections, trained staff, and security personnel. Guests are encouraged to follow all posted guidelines and instructions from staff.
Re-entry policies vary by park. Most parks allow re-entry with a hand stamp or by showing your ticket or season pass. Confirm with the park’s Guest Services upon arrival.
Outdated info? Report it here
Disclaimer: Contact information is believed reliable but not guaranteed. Executives change contact details frequently. If an email bounces or a number is wrong, report it immediately. Published June 30, 2016. Updated May 31, 2024.