TransUnion

TransUnion is an American consumer credit reporting agency.

Telephone
Main : (312) 985-2000
Email
Mailing address
555 W Adams St
Chicago, IL 60661-3601
Website
transunion.com

What you need to know about TransUnion

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with TransUnion

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

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Verified contacts

TransUnion customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Lisa Dickens
VP Customer Service and Operations
Secondary
Steve Chaouki
President, U.S. Markets Consumer Interactive
Chief Executive
Tim Martin
Executive Vice President, Chief Global Solutions Officer
Chief Executive
Christopher A. Cartwright

Frequently asked questions about TransUnion

(877) 322-8228 (Personal) (800) 888-4213 (To purchase credit reports) (800) 916-8800 (Credit disputes) (800) 680-7289 (Fraud and identity theft) (888) 909-8872 (Security freeze) (888) 567-8688 (Marketing opt-out)
Yes, TransUnion operates in the U.S. and is one of the three major credit reporting agencies in the country.
Call (877) 322-8228.
TransUnion's headquarters is located at: 555 West Adams Street Chicago, IL 60661 USA
Call TransUnion for filing a dispute at (800) 916-8800. You can also initiate disputes online through the TransUnion website.
TransUnion customer service is generally available Monday through Friday, from 8 a.m. to 11 p.m. Eastern time, and on weekends from 8 a.m. to 5 p.m. Eastern time.
The CEO of TransUnion is Chris Cartwright.
TransUnion International refers to the global operations of TransUnion, which provides credit information and information management services in over 30 countries outside the United States.
To order free credit reports by mail: Annual Credit Report Request Service P.O. Box 105281 Atlanta, GA 30348-5281 To purchase TransUnion credit reports: TransUnion LLC 2 Baldwin Place P.O. Box 1000 Chester, PA 19016 For fraud and identity theft issues: TransUnion LLC P.O. Box 2000 Chester, PA 19016 To opt out of marketing: TransUnion Name Removal Option P.O. Box 505 Woodlyn, PA 19094

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