TransUnion is an American consumer credit reporting agency.
How to reach a person at TransUnion
Main: (312) 985-2000
TransUnion Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List.
What you need to know about TransUnion
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with TransUnion
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.TransUnion mailing address
555 W Adams St
Chicago , IL 60661-3601
TransUnion executive customer service contacts
Primary Contact
Lisa Dickens
VP Customer Service and Operations
555 W Adams St
Chicago , IL 60661-3601
ldickens@transunion.com
Secondary Contact
Steve Chaouki
President, U.S. Markets Consumer Interactive
555 W Adams St
Chicago , IL 60661-3601
Schaouki@transunion.com
Tim Martin
Executive Vice President, Chief Global Solutions Officer
555 W Adams St
Chicago , IL 60661-3601
TMartin@transunion.com
Chief Executive
Christopher A. Cartwright
555 W Adams St
Chicago , IL 60661-3601
ccartwright@transunion.com
How do I contact TransUnion customer service?
(877) 322-8228 (Personal)
(800) 888-4213 (To purchase credit reports)
(800) 916-8800 (Credit disputes)
(800) 680-7289 (Fraud and identity theft)
(888) 909-8872 (Security freeze)
(888) 567-8688 (Marketing opt-out)
Is TransUnion in the U.S.?
Yes, TransUnion operates in the U.S. and is one of the three major credit reporting agencies in the country.
How do I speak to an agent of TransUnion?
Call (877) 322-8228.
Where is TransUnion headquarters in the U.S.?
TransUnion’s headquarters is located at:
555 West Adams Street
Chicago, IL 60661
USA
What is the phone number for a TransUnion dispute?
Call TransUnion for filing a dispute at (800) 916-8800. You can also initiate disputes online through the TransUnion website.
What time can I contact TransUnion?
TransUnion customer service is generally available Monday through Friday, from 8 a.m. to 11 p.m. Eastern time, and on weekends from 8 a.m. to 5 p.m. Eastern time.
Who is CEO of TransUnion?
The CEO of TransUnion is Chris Cartwright.
What is TransUnion International?
TransUnion International refers to the global operations of TransUnion, which provides credit information and information management services in over 30 countries outside the United States.
What are the various departments' P.O. Box addresses?
To order free credit reports by mail:
Annual Credit Report Request Service
P.O. Box 105281
Atlanta, GA 30348-5281
To purchase TransUnion credit reports:
TransUnion LLC
2 Baldwin Place
P.O. Box 1000
Chester, PA 19016
For fraud and identity theft issues:
TransUnion LLC
P.O. Box 2000
Chester, PA 19016
To opt out of marketing:
TransUnion Name Removal Option
P.O. Box 505
Woodlyn, PA 19094
How to get professional help with your TransUnion problem
If you need help with TransUnion, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
