Costco Customer Service Contact Support Via Phone Email Exec Contacts

Costco Wholesale Corporation is a multinational company with headquarters in Washington. The company allows customers to obtain memberships to buy bulk goods in a warehouse setting. Products sold are not limited to toys, food, electronics, alcohol, house wares, jewelry and office supplies.

Responsiveness rating

3/5

Costco often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Costco

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Costco

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

999 Lake Drive
Suite 200
Issaquah, WA 98027
https://www.costco.com/

Phone Contacts

Main: (425) 313-8100
Customer Service: (800) 955-2292
Toll Free: (800) 774-2678

Customer Service contact details

Social Media Contacts

Facebook
Twitter

Executive Contacts

Primary Contact
Leah Monica
Director/General Manager Corporate Member Service Centers
999 Lake Drive
Suite 200
Issaquah, WA 98027
[email protected]

Secondary Contact
Jeff Abadir
Senior Vice President, General Manager
999 Lake Drive
Suite 200
Issaquah, WA 98027
[email protected]

Pat Callans
Executive Vice President, Adminstration
999 Lake Drive
Suite 200
Issaquah, WA 98027
[email protected]

Chief Executive
W. Craig Jelinek
Chief Executive Officer
999 Lake Drive
Suite 200
Issaquah, WA 98027
[email protected]