Costco Customer Service Contacts

Costco Wholesale Corporation is a multinational company with headquarters in Washington. The company allows customers to obtain memberships to buy bulk goods in a warehouse setting.

How to reach a person at Costco

Customer Service:  (800) 955-2292

Toll Free: (800) 774-2678

Costco Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Customer Service contact details 

What you need to know about Costco

The company responds to most customer complaints in a satisfactory manner. Here’s our guide on buying travel from Costco.

How to resolve a problem with Costco

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Costco mailing address

999 Lake Drive
Suite 200
Issaquah, WA 98027
https://www.costco.com/

Costco social media channels

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Costco executive customer service contacts

Primary Contact
Leah Monica
Director/General Manager Corporate Member Service Centers
999 Lake Drive
Suite 200
Issaquah, WA 98027
[email protected]

Secondary Contact
Jeff Abadir
Senior Vice President, General Manager
999 Lake Drive
Suite 200
Issaquah, WA 98027
[email protected]

Pat Callans
Executive Vice President, Adminstration
999 Lake Drive
Suite 200
Issaquah, WA 98027
[email protected]

Chief Executive
W. Craig Jelinek
Chief Executive Officer
999 Lake Drive
Suite 200
Issaquah, WA 98027
[email protected]

How to get professional help with your Costco problem

If you need help with Costco, you can contact our advocacy team or just click the "Get Help" button.

Get Help

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