Airstream

Airstream is an American manufacturer of recreational vehicles and trailers. It is owned by Thor Industries.

Telephone
Main : (937) 596-6111
Email
Mailing address
419 West Pike Street
Jackson Center, OH 45334-0629
Website
airstream.com

What you need to know about Airstream

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Airstream

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Airstream customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Adam Grillot
Marketing Manager and Customer Experience
Secondary
Mark Wahl
Senior Vice President of Operations
Chief Executive
Justin Humphreys
Chief Operating Officer
Chief Executive
Robert Wheeler
President and CEO
(937) 596-6111

Frequently asked questions about Airstream

Call (937) 596-6111 or email customer service at support@airstream.com.
Airstream customer service operates from Monday to Friday, 8 a.m. to 5 p.m.
To cancel your subscription with Airstream, follow these steps:
  1. Go to the Airstream website.
  2. Access your account settings or subscription management page.
  3. Locate the subscription you wish to cancel and follow the cancellation prompts.
  4. Keep in mind that the cancellation process might vary based on your subscription type.
  5. If you encounter difficulties cancelling online, contact Airstream's customer service for assistance.
  6. You can phone Airstream customer service at (937) 596-6111 or email customer service at support@airstream.com.
If you disagree with a pricing adjustment, you must cancel your subscription. Airstream's policy states that all sales are final, and no refunds, replacements, or returns are allowed, except as specified in their "Cancellation or termination by Airstream" terms.
Yes. Here are some resources where you can find online manuals for Airstream products:
  1. Airstream owner's resources: This page offers product manuals, parts books, how-to videos, and frequently asked questions (FAQs) for both towable and motorized Airstream products.
  2. 2021 international manual: This manual provides guidance for owners of the 2021 International model of Airstream trailers.
  3. 2024 Atlas manual: This manual is designed for owners of the 2024 Atlas model of Airstream trailers.
You can access these resources to find specific information and instructions related to Airstream products.

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