Charles Schwab Customer Service Contact Support Via Phone Email Exec Contacts

The Charles Schwab Corporation is an American brokerage and banking company, based in San Francisco, California. Schwab operates in four main divisions: investing, wealth management, banking, and trading. The company serves 7.9 million client brokerage accounts from over 300 offices in the U.S, one office in Puerto Rico, and one branch in London.

Responsiveness rating

3/5

Charles Schwab often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Charles Schwab

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Charles Schwab

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

Orlando Operations Center
1958 Summit Park Drive
Suite 200
Orlando, FL 32810
https://www.schwab.com/

Phone Contacts

Main: (415) 667-7000
Customer Service: (866) 855-9102

Social Media Contacts

Facebook
Twitter

Executive Contacts

Primary Contact
Jason Clague
Executive Vice President, Operational Services
Ste 2-350
Austin
[email protected]

Secondary Contact
Jonathan M. Craig
Senior Executive Vice President
Orlando Operations Center
1958 Summit Park Drive
Suite 200
Orlando, FL 32810
[email protected]

Chief Executive
Walt Bettinger
President and Chief Executive Officer
Orlando Operations Center
1958 Summit Park Drive
Suite 200
Orlando, FL 32810
(415) 667-9776
[email protected]

Mr. Bettinger’s Twitter account