The Charles Schwab Corporation is an American brokerage and banking company, based in San Francisco, California. Schwab operates in four main divisions: investing, wealth management, banking, and trading. The company serves 7.9 million client brokerage accounts from over 300 offices in the U.S, one office in Puerto Rico, and one branch in London.
Responsiveness rating
What you need to know about Charles Schwab
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Charles Schwab
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
Orlando Operations Center
1958 Summit Park Drive
Suite 200
Orlando, FL 32810
https://www.schwab.com/
Phone Contacts
Main: (415) 667-7000
Customer Service: (866) 855-9102
Social Media Contacts
Executive Contacts
Primary Contact
Jason Clague
Executive Vice President, Operational Services
Ste 2-350
Austin
[email protected]
Secondary Contact
Jonathan M. Craig
Senior Executive Vice President
Orlando Operations Center
1958 Summit Park Drive
Suite 200
Orlando, FL 32810
[email protected]
Chief Executive
Walt Bettinger
President and Chief Executive Officer
Orlando Operations Center
1958 Summit Park Drive
Suite 200
Orlando, FL 32810
(415) 667-9776
[email protected]
This contact was published on February 16, 2016 and updated on September 1, 2023.
