L. L. Bean

LL Bean is a privately held retailer, providing a wide range of apparel and accessories, outdoor products and equipment, and luggage and accessories.

15 Casco St
Freeport, ME 04033-0002

Phone Contacts

Main: (207)-552-2000
Customer Service: (800) 341-4341
Toll Free: (800) 554-4071
International: (International Access Code) + (207) 552-3028

Alternative Customer Service number  (800) 441-5713


From US: 207-552-3080

From outside US: (International Access Code) + 207-552-3080

Email Contacts

[email protected]

Contact Form

Customer Service Resources

Customer service contacts

Social Media Contacts


Executive Contacts

Primary Contact
Robert Harpool
Director of Customer Experience
15 Casco St
Freeport, ME 04033-0002
[email protected]

Secondary Contact
Raina Maxwell
Vice President, Customer Satisfaction
15 Casco St
Freeport, ME 04033-0002
[email protected]

Christopher Mcdonough
Senior Vice President, and Chief Brand and Sales Officer
15 Casco St
Freeport, ME 04033-0002
[email protected]

Chief Executive
Stephen Smith
President and CEO
15 Casco St
Freeport, ME 04033-0002
[email protected]


Last updated: January 28, 2020.

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