LL Bean is a privately held retailer, providing a wide range of apparel and accessories, outdoor products and equipment, and luggage and accessories.
Responsiveness rating
What you need to know about L. L. Bean
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with L. L. Bean
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
15 Casco St
Freeport, ME 04033-0002
https://www.llbean.com/
Phone Contacts
Main: (207)-552-2000
Customer Service: (800) 341-4341
Toll Free: (800) 554-4071
International: (International Access Code) + (207) 552-3028
Phone Contacts
Main: (207)-552-2000
Customer Service: (800) 341-4341
Toll Free: (800) 554-4071
International: (International Access Code) + (207) 552-3028
Alternative Customer Service number (800) 441-5713
Fax
From US: 207-552-3080
From outside US: (International Access Code) + 207-552-3080
Email Contacts
Customer Service Resources
Social Media Contacts
Executive Contacts
Primary Contact
Raina Maxwell
Vice President, Customer Satisfaction
15 Casco Street
Freeport
ME 04033-0002
(800) 221-4221
[email protected]
Secondary Contact
Greg Elder
Chief Retail Officer
15 Casco St
Freeport, ME 04033-0002
[email protected]
Chief Executive
Stephen Smith
President and CEO
15 Casco Street
Freeport, ME 04033-0002
(800) 221-4221
[email protected]
This contact was published on June 9, 2017 and updated on August 18, 2023.
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