Home Depot Customer Service Contacts

The Home Depot is a home improvement specialty retailer with locations in the United States, Canada and Mexico.

Responsiveness rating

3/5

Home Depot often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Home Depot

Home Depot's customer service problems are predictable. We have had issues with product failures and installation delays.. The company is typically quick to respond to problems and addresses them adequately.

How to resolve a problem with Home Depot

Check out our ultimate guide to getting a repair, replacement or refund for your appliance. Home Depot's executive contacts are known to be responsive, but make sure you have a solid paper trail.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.