Home Depot
The Home Depot Inc. is a home improvement retailer headquartered in Atlanta. Founded in 1978, it operates more than 2,300 stores in the United States, Canada, and Mexico, selling tools, building materials, appliances, and home installation services. It trades on the New York Stock Exchange under the ticker HD.
What you need to know about Home Depot
Home Depot customers experience regular service issues. We have had issues with product failures, installation delays, and improperly installed cabinets.
- Home Depot’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Home Depot with our insider guide or through its executive contacts.
- Home Depot's customer service policies are standard. Here are our frequently asked questions about Home Depot.
How to resolve a problem with Home Depot
Try self-service first
Use our proven resolution methods, or Home Depot’s self-service links below.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
How fast does Home Depot respond?
Home Depot customer service executives
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Home Depot self-service links
Home Depot customer service policies
Home Depot loyalty program
Home Depot offers a Pro Xtra loyalty program for professionals, providing benefits such as purchase tracking, exclusive offers and volume pricing.
Frequently asked questions about Home Depot
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