EverBank is an American financial services company that provides banking, mortgages, and investment services. It is based in Jacksonville, Florida.
What you need to know about EverBank-TIAA
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with EverBank-TIAA
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
501 Riverside Ave
Jacksonville, FL 32202
https://www.tiaabank.com/everbank
Phone Contacts
Main: 904-281-6000
Customer Service: 1-888-882-3837
Lost card assistance
Debit cards: 1-800-236-2442
Credit cards: 1-800-738-2615
Executive Contacts
Primary Contact
John Pataky
Executive Vice President, Chief Consumer and Commercial Banking Executive
501 Riverside Ave
Jacksonville, FL 32202
[email protected]
Secondary Contact
William Blake Wilson
President & CEO, TIAA, FSB
501 Riverside Ave
Jacksonville, FL 32202
[email protected]
Chief Executive
Greg Seibly
CEO
501 Riverside Ave
Jacksonville, FL 32202
[email protected]
This contact was published on February 18, 2017 and updated on October 19, 2023.