EverBank-TIAA Customer Service Contacts

EverBank is an American financial services company that provides banking, mortgages, and investment services. It is based in Jacksonville, Florida.

How to reach a person at EverBank-TIAA

Main: 904-281-6000

Customer Service:  1-888-882-3837

EverBank Financial Corporation Responsiveness rating


The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Lost card assistance
Debit cards: 1-800-236-2442
Credit cards: 1-800-738-2615

What you need to know about EverBank-TIAA

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with EverBank-TIAA

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

EverBank-TIAA’s mailing address

501 Riverside Ave
Jacksonville, FL 32202

EverBank-TIAA’s executive customer service contacts

Primary Contact
John Pataky
Executive Vice President, Chief Consumer and Commercial Banking Executive
501 Riverside Ave
Jacksonville, FL 32202
[email protected]

Secondary Contact
William Blake Wilson
President u0026 CEO, TIAA, FSB
501 Riverside Ave
Jacksonville, FL 32202
[email protected]

Chief Executive
Greg Seibly
501 Riverside Ave
Jacksonville, FL 32202
[email protected]

How to get professional help with your EverBank Financial Corporation problem

If you need help with EverBank Financial Corporation, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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