To cancel your reservation with Xanterra Travel Collection, go to the website or call the corporate office directly at (303) 600-3400.
You can make a reservation online through the Xanterra Travel Collection website, by calling customer service at (303) 600-3400, or through affiliated travel agents.
The cancellation policy varies by property and service. Typically, cancellations made within a certain period prior to arrival (e.g., 48 hours to 7 days) may incur a fee or forfeit the deposit. Specific policies are outlined during the booking process.
Xanterra accepts major credit cards, including Visa, MasterCard, American Express, and Discover. Some properties may also accept checks or cash.
Yes, Xanterra properties offer accessible rooms and accommodations for guests with disabilities. It's recommended to request these when making your reservation.
Yes, most dining establishments at Xanterra properties can accommodate dietary restrictions. It’s best to notify the property in advance of any special dietary needs.
Contact the front desk or customer service at (303) 600-3400 immediately. They are available to assist with any problems that arise.
Yes, many Xanterra properties have basic medical facilities or first aid available, and staff are trained to handle emergencies. In more remote locations, guests may need to travel to the nearest town for comprehensive medical care.
Disclaimer: Contact information is believed reliable but not guaranteed. Executives change contact details frequently. If an email bounces or a number is wrong, report it immediately. Published October 24, 2015. Updated July 3, 2025.
