Porter Airlines is a small, privately owned, Canadian Airline founded in February of 2006. It serves 13 Canadian destinations, one of which is seasonal and 8 U.S. destinations, three of which are seasonal, all from its hub at Billy Bishop Toronto City Airport. Porter operates a fleet of 26 74 seat Bombardier Dash 8 Q400 turboprop aircraft.
What you need to know about Porter Airlines
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Porter Airlines
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
Billy Bishop Toronto City Airport
Toronto, Ontario M5V 1A1
https://www.flyporter.com/en-ca/
Phone Contacts
Main: (416) 203-5100
Customer Service: (416) 619-8622
Toll Free: (888) 619-8622
Email Contacts
Baggage claim
email: [email protected]
Lost and found email: [email protected]
Social Media Contacts
Executive Contacts
Primary Contact
Marinela Gheorghe
Corporate and Customer Relations Director
Billy Bishop Toronto City Airport
Toronto, Ontario M5V 1A1
[email protected]
Secondary Contact
Michael Deluce
Executive Vice President and Chief Commercial Officer
Billy Bishop Toronto City Airport
Toronto, Ontario M5V 1A1
[email protected]
Chief Executive
Robert Deluce
President and Chief Executive Officer
Billy Bishop Toronto City Airport
Toronto, Ontario M5V 1A1
[email protected]
Robert Deluce is the founder of Porter Airlinesa