Hilton is an international hotel chain. The following executive contacts handle customer service questions for all of the Hilton brands, including Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio, DoubleTree by Hilton and Embassy Suites Hotels, Hilton Garden Inn, Hampton Inn, Homewood Suites by Hilton and Home2 Suites by Hilton and Hilton Grand Vacations, as well as its customer loyalty program, Hilton HHonors.
7930 Jones Branch Drive
McLean, VA 22102
https://www.hilton.com/en/
Phone Contacts
Main: (703) 883 1000
Toll Free: (800) 445-8667 (reservations)
Email Contacts
guestcorrespondence@hilton.com
hilton.comments@hilton.com
Contact us form
Social Media Contacts
Facebook
Twitter
Executive Contacts
Primary Contact
Kristen Hernandez
Senior Manager Customer Service
7930 Jones Branch Drive
McLean, VA 22102
Kristen.Hernandez@hilton.com
Secondary Contact
Stephen Arnold
VP US Operations HRCC
7930 Jones Branch Drive
McLean, VA 22102
Stephen.Arnold@hilton.com
Chief Executive
Christopher J. Nassetta
7930 Jones Branch Drive
McLean, VA 22102
(703) 883 1000, ext. 31010
chris.nassetta@hilton.com
Another possible email address for Nassetta: christopher.nassetta@hilton.com
Hilton also has a dedicated email for its chief executive: ceo@hilton.com
Alternate phone number for CEO: (703) 883-1011
Last updated: March 29, 2020.
NOTE: As a service to our readers, we post the names, numbers and email addresses of executives responsible for customer service at major companies.
If you’re having a problem with a company, please consider using our proven strategies for a resolution. Do not simply write to the CEO or send your request to all the executives at once. This could severely limit your ability to resolve your issue. Rather, start with the primary contact and then work your way down the list.
Can’t find a company? You can either send us a request for research help or use our proven research strategies to track down the information you need.
Do you have company contacts you’d like to share with us? Please use this form.
Bouncing emails or disconnected phone numbers? You can report inaccurate or out-of-date information here.
We rely on our volunteer researchers to find the information in this database. If you’d like to help, please send us a note.
Can’t fix a problem yourself? Contact our advocates through this form. We’re happy to assist.
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. If you detect any omissions, misstatements or errors, please contact us immediately.
