Hampton

The Hampton brand includes Hampton Inn, Hampton Inn and Suites, and Hampton by Hilton. It is part of Hilton's global portfolio of hotel brands.

Telephone
Customer service : (800) 649-0612
Mailing address
7930 Jones Branch Drive, Suite 1100
McLean, VA 22102

What you need to know about Hampton

We have not received any recent complaints about Hampton.

How to resolve a problem with Hampton

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Hampton customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Danny Hughes
Executive Vice President and President, Americas
Secondary
Simon Vincent
Executive Vice President and President, Europe, Middle East and Africa
Secondary
Alan Watts
Executive Vice President and President, Asia Pacific
Chief Executive
Christopher J. Nassetta

Frequently asked questions about Hampton

Contact Hampton customer support by visiting Hampton’s help page and filing in the form or by calling its customer support at (800) 649-0612.
Yes, Hampton provides 24/7 customer service.
Hampton by Hilton is now owned by Hilton Worldwide Holdings Inc.
Hilton Hotels and Resorts, Waldorf Astoria Hotels and Resorts, Conrad Hotels and Resorts, Canopy by Hilton, Curio, DoubleTree by Hilton and Embassy Suites Hotels, Hilton Garden Inn, Hampton Inn, Homewood Suites by Hilton and Home2 Suites by Hilton, Tempo by Hilton, Graduate by Hilton, Signia by Hilton, NoMad Hotels, as well as its customer loyalty program, Hilton Honors.

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