Allianz Partners

Allianz Partners is a subsidiary of Allianz SE that provides travel insurance, travel assistance, and specialty insurance products. It operates in more than 75 countries and is headquartered in Saint-Ouen, France. In the United States, the company sells travel protection plans directly to consumers and through partners including airlines, credit card companies, and travel agencies. Its U.S. operations are based in Richmond, Va.

Telephone
Main : (800) 284-8300
Fax :(804) 673-8300
Email
Mailing address
Allianz Partners, 9950 Mayland Drive
Richmond, VA 23233
Website
allianz.com/en.html

What you need to know about Allianz Partners

Allianz Partners generally responds to customer service in a satisfactory manner.

How to resolve a problem with Allianz Partners

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Allianz Partners respond?

Phone support
General customer service line is (800) 284-8300, but no official hold time or response time is published by Allianz.
Email support
The contact form states a member of the customer service team will respond within 48 hours. That's the only official response time figure Allianz publishes.
Live chat support
No live chat exists on the site.
Social media
No published response time commitment found.
Help center/FAQ
Self-service only — no response time applicable.
Verified contacts

Allianz Partners customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Robert Cavaliere
Chief Sales Manager
(804) 285-3300
Chief Executive
Jeff Wright
CEO
(800) 950-5872

Allianz Partners loyalty program

Allianz Partners does not have a loyalty program.

Frequently asked questions about Allianz Partners

You can get in touch with Allianz Partners in these ways:
  1. 24-hour assistance hotline: Call (800) 654-1908 anytime for help.
  2. Allianz Life: If you have questions about Allianz Life, call (800) 950-1962 for customers and (800) 950-7372 for financial professionals.
  3. Variable annuities: For questions about variable annuities, call (800) 624-0197 for customers and (800) 542-5427 for financial professionals.
  4. Website support team: Need help with the website? Call (800) 950-3347.
Allianz Partners have a 24-hour assistance hotline. Call (800) 654-1908 anytime for help.
To get a refund from Allianz Partners in the United States, you usually need to follow these steps:
  1. Review your plan documents: Check your benefits, maximum payout, and any terms and conditions that apply.
  2. File a claim: Submit a claim on the Allianz website. Make sure to include all necessary information and documents.
  3. Wait for confirmation: After filing, you'll get an email confirming receipt of your claim. It'll contain your claim number, which you can use to check your claim status.
  4. Follow up: If you get additional reimbursement, contact the Allianz Recovery Department and mention your claim number.
Remember, the process may vary based on your policy details and refund reason.

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