FedEx Corporation is an American global courier delivery services company headquartered in Memphis, Tenn. The name “FedEx” is a syllabic abbreviation of the name of the company’s original air division, Federal Express, which was used from 1973 until 2000.

942 South Shady Grove Road
Memphis, TN 38120

Phone Contacts

Main: (901) 369-3600
Customer Service: (800) 463-3339

US customer relations address:
FedEx Customer Relations
3875 Airways, Module H3 Department 4634
Memphis, TN 38116

Legal Department:
3610 Hacks Cross Road
Building A, First Floor
Memphis, TN 38125


Email Contacts

Contact us

Social Media Contacts


FedEx is sensitive to social media publicity and responds to posts.

Executive Contacts

Primary Contact
Elizabeth Neal
Sr. Manager Customer Services
942 South Shady Grove Road
Memphis, TN 38120
[email protected]

Secondary Contact
Doug Berry
Managing Director, Customer Experience
942 South Shady Grove Road
Memphis, TN 38120
[email protected]

Betty Hale
VP of Customer Service
942 South Shady Grove Road
Memphis, TN 38120
[email protected]

Chief Executive
Fredrick Smith
Chairman and CEO
942 South Shady Grove Road
Memphis, TN 38120
[email protected]

Additional corporate contacts:

Raj Subramaniam
President and CEO of FedEx Express
[email protected]

John A. Smith
President and CEO of FedEx Freight
[email protected]

Last updated: June 14, 2020.

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