Nebraska Furniture Mart Customer Service Contacts

Nebraska Furniture Mart has locations in Omaha, Kansas City, Des Moines, and Dallas-Fort Worth. Its corporate headquarters is in Omaha, Neb.. 

How to reach a person at Nebraska Furniture Mart

Customer service:  (800) 336-9136

Toll Free: (800) 336-9136

Nebraska Furniture Mart Responsiveness rating


The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Nebraska Furniture Mart

The company responds to most customer complaints in a satisfactory manner. This customer had difficulty returning a defective mattress to the store.

How to resolve a problem with Nebraska Furniture Mart

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Nebraska Furniture Mart mailing address

700 South 72nd Street
Omaha, NE 68114

Nebraska Furniture Mart social media channels


Nebraska Furniture Mart executive customer service contacts

Primary Contact
Kathy Langford
General Customer Care Operations Manager
700 South 72nd Street
Omaha, NE 68114
[email protected]


Secondary Contact
Elizabeth Barton
Director of Customer Relations ‎
700 South 72nd Street
Omaha, NE 68114
[email protected]


Chief Executive
Tony Boldt
700 South 72nd Street
Omaha, NE 68114
[email protected]

Alternative email: [email protected]


Frequently asked questions about Nebraska Furniture Mart

How can I contact Nebraska Furniture Mart customer service?

Who owns Nebraska Furniture Mart?

The company is owned by Berkshire Hathaway.

What are Nebraska Furniture Mart's office hours?

Monday to Saturday, 8 a.m. to 8 p.m.; Sunday 11 a.m. to 8 p.m. (all times Central).

Does Nebraska Furniture Mart have an online contact form?

Yes, you can find the online contact form here.

How to get professional help with your Nebraska Furniture Mart problem

If you need help with Nebraska Furniture Mart, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help

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