Nebraska Furniture Mart has locations in Omaha, Kansas City, Des Moines, and Dallas-Fort Worth. Its corporate headquarters is in Omaha, Neb..
How to reach a person at Nebraska Furniture Mart
Customer service: (800) 336-9136
Toll Free: (800) 336-9136
Nebraska Furniture Mart Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Nebraska Furniture Mart
The company responds to most customer complaints in a satisfactory manner. This customer had difficulty returning a defective mattress to the store.
How to resolve a problem with Nebraska Furniture Mart
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Nebraska Furniture Mart mailing address
700 South 72nd Street
Omaha, NE 68114
Nebraska Furniture Mart executive customer service contacts
Primary Contact
Kathy Langford
General Customer Care Operations Manager
700 South 72nd Street
Omaha, NE 68114
kathy.langford@nfm.com
Secondary Contact
Elizabeth Barton
Director of Customer Relations
700 South 72nd Street
Omaha, NE 68114
elizabeth.barton@nfm.com
Chief Executive
Tony Boldt
700 South 72nd Street
Omaha, NE 68114
tony.boldt@nfm.com
Alternative email: tboldt@nfm.com
How can I contact Nebraska Furniture Mart customer service?
Call (800) 336-9136.
Who owns Nebraska Furniture Mart?
The company is owned by Berkshire Hathaway.
What are Nebraska Furniture Mart's office hours?
Monday to Saturday, 8 a.m. to 8 p.m.; Sunday 11 a.m. to 8 p.m. (all times Central).
Does Nebraska Furniture Mart have an online contact form?
Yes, you can find the online contact form here.
What should I do if I receive a damaged or defective item?
If you receive a damaged or defective item, contact Nebraska Furniture Mart customer service at (800) 336-9136. Provide your order number and details about the damage or defect.
Does Nebraska Furniture Mart offer delivery and installation services?
Yes, Nebraska Furniture Mart offers delivery and installation services for many of its products. Delivery options, fees, and availability vary by location and item. You can find more information on the website or by contacting customer service at (800) 336-9136.
Can I schedule a delivery time with Nebraska Furniture Mart?
Yes, when you arrange delivery, you can typically choose a delivery window. The exact scheduling options may vary based on your location and the delivery service used. Customer service can provide more details. Call (800) 336-9136.
How can I find product manuals and assembly instructions?
Product manuals and assembly instructions are often available on the Nebraska Furniture Mart website under the product’s page. You can also contact customer service at (800) 336-9136 for assistance.
What are Nebraska Furniture Mart's warranty options?
Nebraska Furniture Mart offers warranties on many ofits products. Standard manufacturer warranties apply, and extended warranties may be available for purchase. Check the product page or contact customer service at (800) 336-9136 for warranty details.
How to get professional help with your Nebraska Furniture Mart problem
If you need help with Nebraska Furniture Mart, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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