Apple Customer Service Contacts

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Apple sells computers, music devices, music and phones.

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What you need to know about Apple

Apple has an outstanding reputation for taking care of its customers. While the company addresses most grievances properly, one or two slip between the cracks. For example, we recently had a case where a reader had to pay twice for her AppleCare support. We've also run into a few Mac repair issues.

Who to resolve a problem with Apple

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.


1 Infinite Loop
Cupertino, CA 95014-2083

Phone Contacts

Main: (408) 996-1010
Toll Free: (800) 692-7753

How to get through to a person.
Press “0” at every promt.
Or press “**” immediately upon connection.
Or say “Operator” at the first prompt.

Customer Service Resources

Apple contact page
Apple support: general
Apple iTunes support

1-800-MY-APPLE (1-800-692-7753): General support
1-800 APL-CARE (1-800-275-2273): iPod, Mac and iPad technical support
1-800 MY-IPHONE (1-800-694-7466): iPhone technical support
Fax: (408) 974-4224


Social Media Contacts


Executive Contacts

One Apple Park Way
Cupertino, CA 95014, USA
Office 1-669-218-9647

Primary Contact
Joshua Stuckey
Corporate Executive Relations
1 Infinite Loop
Cupertino, CA 95014-2083
(669) 218-9647
[email protected]

Secondary Contact
Sabih Khan
Senior Vice President Operations
1 Infinite Loop
Cupertino, CA 95014-2083
[email protected]

Jeff Williams
Chief Operating Officer
1 Infinite Loop
Cupertino, CA 95014-2083
[email protected]

Chief Executive
Tim Cook
Chief Executive Officer
1 Infinite Loop
Cupertino, CA 95014-2083
[email protected]

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