Apple sells computers, music devices, music and phones. While the company addresses most grievances properly, one or two slip between the cracks. These contacts can help.
1 Infinite Loop
Cupertino, CA 95014-2083
https://www.apple.com/
Phone Contacts
Main: (408) 996-1010
Toll Free: (800) 692-7753
How to get through to a person.
Press “0” at every promt.
Or press “**” immediately upon connection.
Or say “Operator” at the first prompt.
Customer Service Resources
Apple contact page
Apple support: general
Apple iTunes support
1-800-MY-APPLE (1-800-692-7753): General support
1-800 APL-CARE (1-800-275-2273): iPod, Mac and iPad technical support
1-800 MY-IPHONE (1-800-694-7466): iPhone technical support
Fax: (408) 974-4224
Social Media Contacts
Facebook
Twitter
Executive Contacts
Primary Contact
Tara Bunch
Vice President of AppleCare
1 Infinite Loop
Cupertino, CA 95014-2083
tbunch@apple.com
Twitter
Secondary Contact
Stewart McKenzie
Corporate Executive Relations
1 Infinite Loop
Cupertino, CA 95014-2083
stuartm@apple.com
Twitter
Philip Schiller
Senior Vice President, Worldwide Marketing
1 Infinite Loop
Cupertino, CA 95014-2083
schiller@apple.com
Chief Executive
Tim Cook
Chief Executive Officer
1 Infinite Loop
Cupertino, CA 95014-2083
tcook@apple.com
Last updated: January 29, 2020.
NOTE: As a service to our readers, we post the names, numbers and email addresses of executives responsible for customer service at major companies.
If you’re having a problem with a company, please consider using our proven strategies for a resolution. Do not simply write to the CEO or send your request to all the executives at once. This could severely limit your ability to resolve your issue. Rather, start with the primary contact and then work your way down the list.
Can’t find a company? You can either send us a request for research help or use our proven research strategies to track down the information you need.
Do you have company contacts you’d like to share with us? Please use this form.
Bouncing emails or disconnected phone numbers? You can report inaccurate or out-of-date information here.
We rely on our volunteer researchers to find the information in this database. If you’d like to help, please send us a note.
Can’t fix a problem yourself? Contact our advocates through this form. We’re happy to assist.
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. If you detect any omissions, misstatements or errors, please contact us immediately.
