Apple sells computers, music devices, music and phones. While the company addresses most grievances properly, one or two slip between the cracks. These contacts can help.
1 Infinite Loop
Cupertino, CA 95014-2083
http://www.apple.com
Phone Contacts
Main: (408) 996-1010
Toll Free: (800) 692-7753
How to get through to a person.
Press “0” at every promt.
Or press “**” immediately upon connection.
Or say “Operator” at the first prompt.
Customer Service Resources
Apple contact page
Apple support: general
Apple iTunes support
1-800-MY-APPLE (1-800-692-7753): General support
1-800 APL-CARE (1-800-275-2273): iPod, Mac and iPad technical support
1-800 MY-IPHONE (1-800-694-7466): iPhone technical support
Fax: (408) 974-4224
Social Media Contacts
Facebook
Twitter
Executive Contacts
Primary Contact
Tara Bunch
Vice President of AppleCare
1 Infinite Loop
Cupertino, CA 95014-2083
[email protected]
Twitter
Secondary Contact
Stewart McKenzie
Corporate Executive Relations
1 Infinite Loop
Cupertino, CA 95014-2083
[email protected]
Twitter
Philip Schiller
Senior Vice President, Worldwide Marketing
1 Infinite Loop
Cupertino, CA 95014-2083
[email protected]
Chief Executive
Tim Cook
Chief Executive Officer
1 Infinite Loop
Cupertino, CA 95014-2083
[email protected]
Last updated: August 13, 2019.
NOTE: As a service to our readers, we post the names, numbers and email addresses of executives responsible for customer service at major companies.
If you’re having a problem with a company, please consider using our proven strategies for a resolution. Do not simply write to the CEO or send your request to all the executives at once. This could severely limit your ability to resolve your issue. Rather, start with the primary contact and then work your way down the list.
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