Apple sells computers, music devices, music and phones.
What you need to know about Apple
Apple has an outstanding reputation for taking care of its customers. While the company addresses most grievances properly, one or two slip between the cracks. Our contacts can help.
Who to resolve a problem with Apple
Apple's customer-service system is a finely-tuned machine that rarely breaks down. If the executives on this page don't respond, you have a real problem on your hands. We can help.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
1 Infinite Loop
Cupertino, CA 95014-2083
https://www.apple.com/
Phone Contacts
Main: (408) 996-1010
Toll Free: (800) 692-7753
How to get through to a person.
Press “0” at every promt.
Or press “**” immediately upon connection.
Or say “Operator” at the first prompt.
Customer Service Resources
Apple contact page
Apple support: general
Apple iTunes support
1-800-MY-APPLE (1-800-692-7753): General support
1-800 APL-CARE (1-800-275-2273): iPod, Mac and iPad technical support
1-800 MY-IPHONE (1-800-694-7466): iPhone technical support
Fax: (408) 974-4224
Social Media Contacts
Executive Contacts
Apple
One Apple Park Way
Cupertino, CA 95014, USA
Office 1-669-218-9647
Primary Contact
Joshua Stuckey
Corporate Executive Relations
1 Infinite Loop
Cupertino, CA 95014-2083
(669) 218-9647
[email protected]
Secondary Contact
Sabih Khan
Senior Vice President Operations
1 Infinite Loop
Cupertino, CA 95014-2083
[email protected]
Jeff Williams
Chief Operating Officer
1 Infinite Loop
Cupertino, CA 95014-2083
[email protected]
Chief Executive
Tim Cook
Chief Executive Officer
1 Infinite Loop
Cupertino, CA 95014-2083
[email protected]