Gray Line

Gray Line operates local sightseeing bus tours and offers charter, airport transfers, and convention services.

Telephone
Main : (303) 539-8502
Toll Free : (800) 472-9546
Email
Mailing address
1900 16th Street, Suite 210
Denver, CO 80202
Website
grayline.com

What you need to know about Gray Line

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Gray Line

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Gray Line customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Yariana Fontanez-Rosado
Senior Customer Engagement Specialist
Secondary
Brett Asbury
Executive Vice President
Chief Executive
Brad Weber

Frequently asked questions about Gray Line

Call (800) 472-9546 or email info@grayline.com.
Yes, you can access the contact form here.
Call (800) 472-9546 or email info@grayline.com.
If you book a tour or service on www.grayline.com, you can get your money back if you cancel at least 24 hours before it starts. This applies to most things that last one day or less. You’ll see the cancellation rules for longer activities in the details on the back of your ticket. Email info@grayline.com to cancel your reservation.
P.O. Box 18267, Denver, CO 80218, USA.
Yes, call +1-303-539-8502.

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