Seabourn is a luxury cruise line headquartered in Seattle. It is owned by Carnival Corporation.
How to reach a person at Seabourn Cruise Line
Main: (206) 626-9179
Customer Service: (866) 755‐5619
Toll Free : (800) 442-4448
Seabourn Cruise Line Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Seabourn Cruise Line
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Seabourn Cruise Line
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Seabourn Cruise Line mailing address
450 Third Avenue West
Seattle, WA 98119
Seabourn Cruise Line social media channels
Seabourn Cruise Line executive customer service contacts
Primary Contact
Gerald Mosslinger
Senior Vice President, Hotel Operations Onboard Revenue Seabourn
450 Third Avenue West
Seattle, WA 98119
gmosslinger@seabourn.com
Secondary Contact
Jan Swartz
Executive Vice President, Strategic Operations Princess Cruises, Holland America, Seabourn Australia, Carnival Australia
450 Third Avenue West
Seattle, WA 98119
jswartz@princesscruises.com
Karen Thomas
Senior Manager, Online Marketing
450 Third Avenue West
Seattle, WA 98119
kthomas@seabourn.com
Natalya Leahy
President
450 Third Avenue West
Seattle, WA 98119
nleahy@seabourn.com
How can I contact Seabourn Cruise Line customer service?
Call (866) 755‐5619.
When can I contact Seabourn Cruise Line customer service?
Monday to Friday 6 a.m. to 5 p.m., Saturday 6 a.m. to 3:30 p.m., and Sunday from 7 a.m. to 3:30 p.m. (all times Pacific).
When can I contact Seabourn Cruise Line group reservations?
Monday to Friday, 7 a.m. to 4:30 p.m. Pacific time.
How can I cancel my reservation with Seabourn Cruise Line?
Call customer service at (866) 755‐5619.
How to get professional help with your Seabourn Cruise Line problem
If you need help with Seabourn Cruise Line, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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