Choice Hotels International

Choice Hotels International is a hospitality holding corporation.

Telephone
Customer service : (800) 300-8800
Toll Free : (877) 424-6423
Mailing address
18615 North Claret Drive
Scottsdale, AZ 85255
Website
choicehotels.com

What you need to know about Choice Hotels International

We receive few complaints about Choice hotels. The company turned down this customer on a technicality.

How to resolve a problem with Choice Hotels International

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

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Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

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Verified contacts

Choice Hotels International customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Jean LaPoint
Manager, Customer Engagement
(602) 308-5405
Secondary
Jason Coats
Senior Director, Customer Care
Chief Executive
Patrick Pacious
Chief Executive

Frequently asked questions about Choice Hotels International

The company owns the hotel and motel brands Comfort Inn, Comfort Suites, Quality Inn, Sleep Inn, Clarion, Cambria Hotel and Suites, Mainstay Suites, Suburban Extended Stay, Econo Lodge, Radisson, Rodeway Inn, and Ascend Hotel Collection.
Yes, you can access the contact form here.
Call (301) 592-5000.
To cancel or modify your Choice Hotels International reservation: Online: Log in to your Choice Hotels account to manage or cancel your reservation directly on the website. Locate your confirmation number from the email or text message you received after booking. For bookings made through third-party agents, contact your booking agent for assistance. Phone: Call Choice Hotels at (800) 300-8800 to speak with a representative and make changes to your reservation over the phone.

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