Caesars Entertainment is a casino entertainment company that specializes in gaming and hospitality.
How to reach a person at Caesars Entertainment and Hotels
Main: (702) 407-6000
Customer service: (800) 342-7724
Toll Free: (866) 506-3454
Caesars Entertainment and Hotels Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Caesars Entertainment and Hotels
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Caesars Entertainment and Hotels
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Caesars Entertainment and Hotels mailing address
100 W. Liberty Street
12th Floor
Reno, NV 89501
Caesars Entertainment and Hotels executive customer service contacts
Primary Contact
Mostafa Boutajrit
Vice President of Customer Loyalty
100 W. Liberty Street
12 Floor
Reno, NV 89501
mboutajrit@caesars.com
Secondary Contact
Bret Yunker
Executive Vice President and Chief Financial Officer
100 W. Liberty Street
12 Floor
Reno, NV 89501
byunker@caesars.com
Anthony Carano
Chief Operating Officer
100 W. Liberty Street
12th Floor
Reno, NV 89501
acarrano@caesars.com
Chief Executive
Tom Reeg
100 W. Liberty Street
12th Floor
Reno, NV 89501
treeg@caesars.com
Does Caesars Entertainment and Hotels have an online contact form?
The company website indicates that its customer email address form has been deactivated.
How can I contact Caesars Entertainment and Hotels customer service?
Call (800)342-7724.
How can I cancel my reservation at Caesars Entertainment and Hotels?
To cancel your booking with Caesars Entertainment and Hotels, follow these steps:
- Go to the Caesars Entertainment reservation webpage at caesars.com.
- Click on “my reservation.”
- Fill in the required fields like confirmation code, last name, property, and arrival date.
- Click on “look up my reservation.”
Only reservations made using your Caesars Rewards account number will appear in your online account. If you need help, you can call the reservation department at (800) 342-7724.
You need to give a 48-hour cancellation notice. If you fail to do so, you may be charged for one night, including all room taxes and fees. If you booked directly with Caesars Entertainment’s reservations team, contact them at (800) 342-7724 to confirm, change, or cancel your reservation.
How to get professional help with your Caesars Entertainment and Hotels problem
If you need help with Caesars Entertainment and Hotels, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
