Caesars Entertainment and Hotels Customer Service Contacts

Caesars Entertainment is a casino-entertainment company that specializes in gaming and hospitality.  It operates resorts and casinos including such brands as Harrah’s, Caesars and Horseshoe and World Series Poker, as well the London Clubs International family of casinos.

How to reach a person at Casears

Customer Service: 800-342-7724

Toll Free: 866-506-3454

Caesars Entertainment and Hotels Responsiveness rating


The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

The company website indicates that it has deactivated it’s customer email address form.

What you need to know about Caesars Entertainment and Hotels

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Caesars Entertainment and Hotels

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Casear’s mailing address

100 North Tryon Street
Charlotte, NC 28255

Casear’s social media channels


Casear’s executive customer service contacts

Primary Contact
Mostafa Boutajrit
Vice President of Customer Loyalty
1 Caesars Palace Drive
Las Vegas, NV 89109
[email protected]

Secondary Contact
Bret Yunker
Executive Vice President and Chief Financial Officer
1 Caesars Palace Drive
Las Vegas, NV 89109
[email protected]

Anthony Carano
Chief Operating Officer
1 Caesars Palace Drive
Las Vegas, NV 89109
[email protected]

Chief Executive
Tom Reeg
Chief Executive Officer
1 Caesars Palace Drive
Las Vegas, NV 28255
[email protected]

How to get professional help with your Caesars Entertainment and Hotels problem

If you need help with Caesars Entertainment and Hotels, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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