CoachUSA is the owner/operator of about 30 separate bus companies, offering scheduled bus routes, charters, motor coach tours and city sightseeing tours (Grey Line New York) in New York, New Jersey and Pennsylvania, as well as 7 states in the north central U.S. and the Canadian provinces of Ontario and Quebec. It also operates Megabus which serves 130 destinations in several Eastern, Southern and Midwestern states, as well as California and Nevada.
What you need to know about Megabus.com / Coach USA
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Megabus.com / Coach USA
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly
CoachUSA is a subsidiary of Stagecoach Group plc, which is headquartered in Perth, Scotland.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
349 1st St
Elizabeth, NJ 07206
https://us.megabus.com/
Phone Contacts
Customer Service: (888) 970-7233 for Megabus but may work for CoachUSA too
Toll Free: (877) 462-6342
Email Contacts
Social Media Contacts
Executive Contacts
Primary Contact
Latisha Bray
Head of Customer Service
349 1st St
Elizabeth, NJ 07206
[email protected]
Secondary Contact
Colin Emberson
Vice President, Retail
349 1st St
Elizabeth, NJ 07206
[email protected]
Linda Burtwistle
President & Chief Operating Officer at Coach USA
349 1st St
Elizabeth, NJ 07206
[email protected]
Chief Executive
Martin Griffiths
Chief Executive
10 Dunkeld Road
Perth, Scotland, UK PH1 5TW
+44 (0)1738 642011
[email protected]
This contact was published on November 28, 2015 and updated on September 29, 2023.