Megabus.com / Coach USA Customer Service Contact Support Via Phone Email Exec Contacts

CoachUSA is the owner/operator of about 30 separate bus companies, offering scheduled bus routes, charters, motor coach tours and city sightseeing tours (Grey Line New York) in New York, New Jersey and Pennsylvania, as well as 7 states in the north central U.S. and the Canadian provinces of Ontario and Quebec. It also operates Megabus which serves 130 destinations in several Eastern, Southern and Midwestern states, as well as California and Nevada.

Responsiveness rating

3/5

Megabus.com / Coach USA often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Megabus.com / Coach USA

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Megabus.com / Coach USA

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly

CoachUSA is a subsidiary of Stagecoach Group plc, which is headquartered in Perth, Scotland.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.