Intuit is an American software company that develops financial and tax preparation software and related services for small businesses, accountants and individuals.
Intuit Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List.
What you need to know about Intuit
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Intuit
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Intuit mailing address
2700 Coast Ave
Mountain View, CA 94043
Intuit social media channels
Intuit executive customer service contacts
Primary Contact
Sarah Kim
Senior VP Chief Customer Success Officer
2700 Coast Ave
Mountain View, CA 94043
sarah_kim@intuit.com
(858) 215-9535
Secondary Contact
Marianna Tessel
Chief Technology Officer Executive VP
2700 Coast Ave
Mountain View, CA 94043
marianna_tessel@intuit.com
(650) 944-5688
Chief Executive
Sasan Goodarzi
2700 Coast Ave
Mountain View, CA 94043
Sasan_Goodarzi@intuit.com
Does Intuit have an online contact form?
Yes, you can find the online contact form here.
How can I contact Intuit customer service?
Call (800) 446-8848.
Whom do I contact for technical support?
Call (800) 446-8848.
How do I resolve billing issues with Intuit?
If you have billing issues with Intuit, call customer service at (800) 446-8848 For QuickBooks, TurboTax, or Mint, visit the billing or account section of the respective product’s help center to find troubleshooting guides, and for more complex issues, contact support to have a representative assist you.
Is there a way to get a refund from Intuit?
Yes, you can request a refund from Intuit if you’re dissatisfied with your purchase. The refund policy varies by product. For TurboTax, QuickBooks, and Mint, you can find refund options by visiting the product’s support page and following the instructions for refund requests based on the terms and conditions.
How to get professional help with your Intuit problem
If you need help with Intuit, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
